Lead Hand with a strong focus on team leadership, quality control, and safety compliance. Achieved a 15-20% increase in team output while maintaining a 100% safety record.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Hand /Machine Operator
Pioneer Balloons Canada / TufTex
Hamilton, Ontario
02.2008 - 06.2025
Led daily operations and supervised a team of up to 10 machine operators, ensuring production goals, safety standards, and quality benchmarks were consistently met — contributing to a 15–20% increase in team output over time.
Utilized forklifts for over 8 years to safely transport raw materials, finished products, and equipment across the facility — maintaining a 100% safety record and supporting lean production flow.
Collaborated with maintenance, quality assurance, and management teams to identify process improvements, contributing to a 10–15% boost in production efficiency
General Laborer
Halton Recycling
Burlington, Ontario
03.2005 - 07.2007
Performed hands-on sorting, loading, and processing of recyclable materials in a fast-paced, high-volume facility — helping process 150-200 tons of material daily.
Maintained a clean and safe work environment, following strict health, safety, and environmental protocols — contributing to a zero-incident safety record during tenure.
Operated basic material handling equipment and assisted with equipment clean-outs and maintenance to reduce machine downtime.
Baker /Customer Service Sales Clerk
Tim Horton's
Hamilton, Ontario
10.2002 - 02.2005
Provided fast, friendly, and accurate customer service in a high-traffic environment, regularly serving 100+ customers per shift while handling cash, taking orders, and preparing food/beverages.
Prepared and baked a wide variety of baked goods to meet daily demand — consistently maintaining quality, freshness, and brand standards across all shifts.
Monitored inventory levels of baking supplies and front counter items, notifying supervisors of restocking needs, and minimizing waste through proper rotation and portioning.