Michael Sarmiento

Responsibilities: Accountable for all new vendor onboardings to Home Depot Canada and supporting initial set up procedures or training requirements. Managed the development and implementation of all Home Depot vendor compliance programs, in addition to ensuring all internal KPI’s are met, or vendors would be subject to fines. Mitigate any vendor delays or risks identified that would impact stores or end customers. Mentored team of Business Analysts and supported any internal projects with cross functional partners.

Achievements:

• Successfully led and rolled out vendor compliance fining programs for all RDC vendors, Direct-to-Store vendors, Online dropship vendors and major appliance vendors.
• Consistently drove improvements in core compliance performance metrics: Achieved Fill rate >95%, On time shipping >93%, ASN Accuracy >98%and ASN Timeliness >98%
• Ongoing Merchant support and cross functional alignment for vendor performance metrics and expectations, to support sales growth and improve customer experience.
• Collaborated with major vendors and internal partners to ensure minimal impact to stores and online customers during pandemic.

Responsibilities: Managed team of Business Analysts responsible for the cost-benefit analysis in recommending the most favorable way to flow product to Home Depot stores as well as direct to customers. Responsible for determining the appropriate rates applied internally as well as negotiated vendor allowance targets are met/exceeded and signed agreements in place.

Achievements:

• Support the Merchandising teams in determining the most cost-effective way to ship from vendors to stores through our supply chain, considering both margin and inventory impacts.
• Developed and rolled out analytical tools to estimate freight rates for new vendors based on forecasted volume and shipping dimensions for all cartons, masters or pallets.
• Ensured that all freight allowances negotiated with vendors exceeded estimated internal freight costs with our carriers.

Responsibilities: Lead the vendor negotiations and conversions to Home Depot Rapid Deployment Centre’s (RDC’s) in Canada. Support the Business Analysts in determining the optimal channels to flow vendor products through our supply chain network.

Achievements:

• Key player in the discussions and conversions with all 350+ vendors moving to aggregate ordering through Home Depot RDC’s.
• Successfully negotiated and exceeded handling allowance targets greater than 2% per vendor converted to RDC’s, equivalent to more than $2M additional allowance annually.
• Contributed to the overall volume growth and cost of goods sold through our RDC’s, which ultimately lowered cost per carton and overall handling rates in the buildings.

Responsibilities: Manage all operations and relations for HBC Common Carriers, including CP and CN railway businesses. Responsible for inbound and outbound delivery performance for Bay and Home Outfitters, maintaining container dwell times, maintaining accurate rates, and supporting the ramp down of Zellers banner and DC’s.

Achievements:

• Achieved 99% on-time outbound performance for The Bay and 97% for Home Outfitters.
• Maintained CP dwell less than 2.5 days nationally avoiding any financial charges.
• Focused on Fast Fashion business and implemented improvements to identify bottlenecks at Vendors, in transit, in yards at DC’s or at stores.
• Managed the common carrier ramp down of all Zellers stores.

Responsibilities: Manage INFOREM system and a team of analysts ensuring standards are met and processes are followed. Accountable for continuous improvement in forecast accuracy, inventory, in-stocks, product flow and ordering standards while minimizing overall costs.

Achievements:

• Improved store in-stocks to greater than 95% by implementing weeks of supply targets and system strategies, aligning them to meet demand, without increasing overall network inventory.
• Supported the flow of Import Patio merchandise to minimize holding at the DC’s, while meeting targeted in-store dates.
• Reduced unproductive DC inventory week over week compared to previous year (i.e. discontinued, aged, etc.)
• Led system conversion to support store replenishment tier rounding for vendors with tier minimums.
• Developed strategies to support peaking periods such as Xmas, Seniors Discount Mondays, Cottage and Camping, and Back-to-School seasons.
• Created and implemented a phased inventory ramp down approach for Zellers store closures.

Responsibilities: Support various strategic and tactical projects. Review and assess efficiencies within the business, identifying opportunities and providing recommendations, as well as performing complex data analysis.

Achievements:

• Optimized HBC’s transportation network by reducing lead times and DC-to-DC transfers.
• Led initiative which focused on building the most effective method of replenishing HBC’s key velocity skus.
• Supported vendor pack-by-store strategy intended to improve DC productivity and processing time.
• Coordinated cost-effective transport of intact containers (Mini-Land bridge) across country to alleviate capacity issues in western DC’s.
• Examined order guidelines and managed logistics for five prototype stores of HBC’s Fields banner.

Responsibilities: Support functional design and deployment of JDA Demand & Fulfillment for store replenishment.

Achievements:

• Trained end-users on new processes and standard operating procedures involving JDA software.
• Participated in business strategy, functional design and testing deliverables of the project.
• Worked with Project Team Leaders to identify gaps and define methods for closing them.
• Worked with Senior Management to define metrics and performance goals.
• Developed documentation of business process flows and process descriptions.

Responsibilities: Support the design and implementation of new Supply Chain business processes. Assess current capabilities, define business requirements, and complete deliverables throughout the lifecycle of the project.

Achievements:

• Supported the implementation of DHL International Supply Chain for Loblaws’ Offshore Food business.
• Built numerous reporting tools and scorecards for Replenishment teams, which are used in Executive meetings.
• Developed project plans and helped manage the implementation and transition of Supply Chain projects.
• Facilitated meetings and coordinated initiatives and best practices.
• Created process maps, documents and internal SOP’s (Standard Operating Procedures).

Responsibilities: Provide first-level technical support for TD Canada Trust employees while maintaining service level agreements and customer satisfaction.

Achievements:

• Respond to incoming calls from internal or external customers to provide quality and timely business solutions.
• Developed technical reference materials as a resource for solving daily issues.
• Built reports for management focused on key metrics for all Analysts.