MICHAEL SANZ
Fremont
Summary
Detail-oriented business student with hands-on experience supporting client-facing operations, reporting accuracy, billing workflows, and quality assurance in fast-paced environments. Proven ability to manage multiple tasks, maintain data integrity, and collaborate cross-functionally to deliver consistent, high-quality outcomes. Strong interest in client success and campaign execution within marketing technology.
Overview
7
7
years of professional experience
Work History
Assistant Office Manager
Niles Real Estate LLC
Fremont
01.2023 - Current
- Prepared and distributed monthly financial and operational reports to support internal decision-making.
- Organized and maintained billing records, invoices, and payment schedules to ensure accuracy.
- Performed QA checks on financial data and documentation to identify and correct discrepancies.
- Coordinated workflows across vendors, tenants, and internal stakeholders to ensure timely execution.
- Standardized tracking and documentation processes to improve reliability and efficiency.
Retail Service Assistant
Little League Organization
Fremont
01.2020 - 01.2022
- Supported high-volume operations requiring accuracy, speed, and professionalism.
- Maintained transaction records and assisted with inventory and event operations.
- Collaborated with team members to deliver consistent customer experiences.
Assistant Coach
Senators Baseball Club
Fremont
01.2019 - 12.2019
- Coordinated schedules, logistics, and communication across players, parents, and staff.
- Demonstrated accountability, organization, and follow-through in a team environment.
Education
Bachelor of Arts - General Business
San Diego State University
San Diego, CA08.2026
Skills
- Client Success Operations
- Reporting & Screenshot Capture
- Billing & Payment Tracking
- QA & Accuracy Checks
- Workflow Coordination
- Process Documentation
- Microsoft Excel
- PowerPoint
- Jira / Ticketing Systems (basic exposure)
- Cross-Functional Communication
- Attention to Detail
Projects
Operational Process Improvement Project, Reviewed an existing workflow and identified inefficiencies in task tracking., Implemented a standardized tracking method to improve accuracy and turnaround time., Documented updated processes to ensure consistency and accountability.
Hobbies and Interests
- Playing baseball and pickleball
- Hiking
- Staying active
- Team-based activities
Locations
- Fremont, CA
- New York, NY
Timeline
Assistant Office Manager
Niles Real Estate LLC
01.2023 - Current
Retail Service Assistant
Little League Organization
01.2020 - 01.2022
Assistant Coach
Senators Baseball Club
01.2019 - 12.2019
Bachelor of Arts - General Business
San Diego State University