Michael Sanghara
Surrey,BC
Summary
Skilled in electrical systems repair and demonstrating exceptional problem-solving abilities, I significantly improved tenant satisfaction and safety at BC Housing Management Commission. My proactive maintenance strategies and effective team leadership not only enhanced building operations but also contributed to a more engaged community, showcasing my technical expertise and interpersonal skills. Experienced with automotive maintenance and customer service, delivering effective communication and problem-solving solutions to enhance customer satisfaction. Utilizes diagnostic tools and technical knowledge to provide accurate service recommendations. Knowledge of coordinating repair schedules and managing customer expectations to ensure efficient service operations.
Overview
14
14
years of professional experience
Work History
Repair and Maintenance Technician
Pacific Community Resources Society
03.2024 - 09.2024
- Performed regular preventative maintenance for PCRS sites in the lower mainland.
- Performed painting, drywall repair and general maintenance tasks.
- Completed minor plumbing and electrical work.
- Problem Solved work independently and while focusing on timelines.
- Member of Occupational Safety and Health Commitee
Non-Resident Building Manager 2
BC Housing Management Commission
09.2012 - 04.2021
- Inspected grounds and facilities to identify necessary repairs.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Managed operations, maintenance and improvement of properties.
- Collected rent, deposits and payments from tenants.
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Implemented an effective emergency response plan, training staff members to handle various crisis situations.
- Performed regular inspections of facility and documented all inspection information in reports.
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.
- Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
- Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
- Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
- Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
- Enhanced security measures through the installation of surveillance cameras and access control systems.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
- Developed strong relationships with local businesses, promoting community engagement among residents.
- Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
- Regularly updated tenants on upcoming events or changes happening within the building which resulted in increased participation levels.
- Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events.
- Facilitated open communication between management and tenants, resolving disputes fairly and efficiently.
- Maintained accurate records of all financial transactions related to the property, including rent collection and vendor payments.
- Established tenant feedback system to address concerns proactively, improving overall satisfaction.
- Improved building aesthetics with regular upkeep and renovations, attracting higher-quality tenants.
- Conducted regular safety drills to ensure tenant preparedness in emergency situations.
- Implemented key card access system, increasing security and convenience for tenants.
- Coordinated with contractors for timely completion of maintenance projects, ensuring minimal disruption to building operations.
- Managed tenant inquiries and complaints, significantly improving resident satisfaction.
- Advocated for green initiatives, leading to certification of building as eco-friendly.
- Facilitated training for maintenance staff, enhancing their skills and performance.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Member of Occupational Health and Safety Committee
Rehabilitation Assistant
Drake Medox Health Solutions
01.2011 - 09.2012
- Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
- Assisted with the administration of therapeutic interventions, contributing to improved patient wellbeing.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Ensured continuity of care by maintaining clear communication channels with therapists, physicians, and other healthcare providers.
- Supported therapists in conducting group therapy sessions, fostering social interaction among patients as part of their recovery process.
- Conducted comprehensive assessments to determine appropriate rehabilitation goals and objectives.
- Monitored vital signs before, during, or after exercise routines to ensure safety while maximizing therapeutic benefits.
- Enhanced patient satisfaction with personalized care and compassionate communication.
- Facilitated effective transitions between different stages of rehabilitation by coordinating services with external agencies and discharge planning teams.
- Handled administrative tasks such as documenting daily notes about individual treatments provided by therapists.
- Educated patients and their families on proper home exercises, enhancing adherence to treatment plans outside the clinic setting.
- Improved patient outcomes by developing and implementing customized rehabilitation plans.
- Performed treatment procedures to improve patient's functioning.
- Contributed to ongoing quality improvement initiatives through participation in staff meetings, trainings, and program evaluations.
Education
Certificate - Successful Negotiation: Essential Strategies
University of Michigan
OnlineCertificate - Intro To Massage
West Coast College of Massage
New Westminster, BC08-2023
Certificate - Stanfard First Aid With CPR-C-AED
St. John's Ambulance
Surrey, BC05-2023
GED -
Nicola Valley Institute of Technology
Merritt, BC09-2021
Diploma - Rehabilitation Therapy Assistant
CDI College
Surrey, BC02-2011
Skills
- Electrical Systems Repair
- Power Tool Operation
- Hand-tool proficiency
- Hydraulic System Maintenance
- Lockout and tagout procedures
- HVAC Systems Maintenance
- Diagnostic abilities
- Vehicle Maintenance
- Appliance Repair
- Equipment Troubleshooting
- Plumbing Repairs
- Facility Maintenance
- Mechanical Aptitude
- Motor Control Knowledge
- Problem solving ability
Languages
English
Native or Bilingual
Punjabi
Full Professional
Interests
Health and Fitness conditioning Playing sports and hiking Pathophysiology, Anatomy and Gerontology Maintenance for Vehicles or Home Property Management and Business
Timeline
Repair and Maintenance Technician
Pacific Community Resources Society
03.2024 - 09.2024
Non-Resident Building Manager 2
BC Housing Management Commission
09.2012 - 04.2021
Rehabilitation Assistant
Drake Medox Health Solutions
01.2011 - 09.2012
Certificate - Successful Negotiation: Essential Strategies
University of Michigan
Certificate - Intro To Massage
West Coast College of Massage
Certificate - Stanfard First Aid With CPR-C-AED
St. John's Ambulance
GED -
Nicola Valley Institute of Technology
Diploma - Rehabilitation Therapy Assistant
CDI College
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