Summary
Overview
Work History
Education
Skills
Timeline
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Michael Saintelus Jr

Los Angeles,CA

Summary

Committed to delivering exceptional customer service and achieving client satisfaction.

Overview

18
18
years of professional experience

Work History

Health Insurance Broker

Health Markets
04.2016 - 06.2023
  • Prospecting for new clients in search of comprehensive Health Plan
  • Make outbound phone calls
  • Assessing clients needs in order to select the best comprehensive Health Plan within their budget
  • Perform the enrollment process either over the phone or in person
  • Help existing clients with any questions and concerns that they had about their Health Plan

Health Insurance Broker

Optum
02.2013 - 04.2016
  • Developed tailored insurance solutions based on client needs and risk assessments.
  • Negotiated policy terms with insurers to secure optimal coverage for clients.
  • Conducted comprehensive market research to identify emerging trends in insurance products.
  • Led client consultations, providing expert guidance on policy selection and claims processes.
  • Receive inbound phones from individuals shopping around for a new Health Plan
  • Enroll qualified individuals into an appropriate Health Plan.

Administrative Assistant

Imperial Impressions
05.2005 - 11.2012
  • Creating Purchase Orders
  • Accounts Receivable
  • Calling existing clients with outstanding Purchase Orders
  • Filing paper work
  • Helping clients that would come into the office with their printers and fax machines

Education

International Studies

Coral Gables Senior High School
Coral Gables, FL
06-2022

Skills

  • Sales presentations
  • Client relations expert
  • Warm and cold leads development
  • Prospecting skills
  • Customer service
  • Client retention
  • Quotes and sales
  • Policy renewals
  • Customer follow-up
  • Leads prospecting

Timeline

Health Insurance Broker

Health Markets
04.2016 - 06.2023

Health Insurance Broker

Optum
02.2013 - 04.2016

Administrative Assistant

Imperial Impressions
05.2005 - 11.2012

International Studies

Coral Gables Senior High School

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Michael Saintelus Jr