Michael Saintelus Jr
Los Angeles,CA
Summary
Committed to delivering exceptional customer service and achieving client satisfaction.
Overview
18
18
years of professional experience
Work History
Health Insurance Broker
Health Markets
Los Angeles, CA
04.2016 - 06.2023
- Prospecting for new clients in search of comprehensive Health Plan
- Make outbound phone calls
- Assessing clients needs in order to select the best comprehensive Health Plan within their budget
- Perform the enrollment process either over the phone or in person
- Help existing clients with any questions and concerns that they had about their Health Plan
Health Insurance Broker
Optum
Denver, CO
02.2013 - 04.2016
- Developed tailored insurance solutions based on client needs and risk assessments.
- Negotiated policy terms with insurers to secure optimal coverage for clients.
- Conducted comprehensive market research to identify emerging trends in insurance products.
- Led client consultations, providing expert guidance on policy selection and claims processes.
- Receive inbound phones from individuals shopping around for a new Health Plan
- Enroll qualified individuals into an appropriate Health Plan.
Administrative Assistant
Imperial Impressions
Miami, FL
05.2005 - 11.2012
- Creating Purchase Orders
- Accounts Receivable
- Calling existing clients with outstanding Purchase Orders
- Filing paper work
- Helping clients that would come into the office with their printers and fax machines
Education
International Studies
Coral Gables Senior High School
Coral Gables, FL06-2022
Skills
- Sales presentations
- Client relations expert
- Warm and cold leads development
- Prospecting skills
- Customer service
- Client retention
- Quotes and sales
- Policy renewals
- Customer follow-up
- Leads prospecting
Timeline
Health Insurance Broker
Health Markets
04.2016 - 06.2023
Health Insurance Broker
Optum
02.2013 - 04.2016
Administrative Assistant
Imperial Impressions
05.2005 - 11.2012
International Studies
Coral Gables Senior High School