Summary
Overview
Work History
Education
Skills
Timeline
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Michael Ryan

Long Beach

Summary

Dynamic food service professional with a proven track record at Knott's Berry Farm, excelling in customer service and inventory management. Adept at enhancing guest experiences through effective communication and attention to detail, while ensuring compliance with food handling standards. Quick learner skilled in multitasking within fast-paced environments.

Overview

5
5
years of professional experience

Work History

Food Service Worker

Knott's Berry Farm
Buena Park
05.2025 - Current
  • Greeted customers upon arrival in the dining area.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Monitored inventory levels of food items used during meal services.
  • Maintained accurate records of sales transactions for end-of-day reports.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Delivered food orders promptly and accurately to guests tables.
  • Cleaned kitchen areas, equipment and utensils.
  • Served meals to customers in a friendly and courteous manner.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Cashier

Chipotle
Newport And Anaheim
01.2020 - 11.2023
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Some College (No Degree) - Psychology

Chapman University
Orange, CA

Skills

  • Customer service
  • Inventory management
  • Data entry
  • Research methods
  • Team collaboration
  • Conflict resolution
  • Food handling standards
  • Quick learner
  • Multitasking
  • Fast-paced environment
  • Attention to detail
  • Food labeling
  • Grilling
  • Quality control

Timeline

Food Service Worker

Knott's Berry Farm
05.2025 - Current

Cashier

Chipotle
01.2020 - 11.2023

Some College (No Degree) - Psychology

Chapman University
Michael Ryan