MICHAEL RYAN
Oakland,CA
Summary
Versatile Operations/Admin/Data Specialist successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
15
15
years of professional experience
Work History
Data Management Specialist/Regional Supervisor
Bay Area Community Resources
04.2023 - Current
- Led efforts in integrating disparate systems across various departments, allowing seamless information flow throughout the organization.
- Performed comprehensive analyses of structured and unstructured data sources, leading to actionable recommendations for the business's growth plans.
- Provided training to colleagues on best practices in data management and tools usage.
- Reduced data discrepancies by establishing clear guidelines for data input and standardization.
- Regional Supervision of 21 AmeriCorps Members
- Synthesized and compiled comprehensive reports to our funders to maintain active grant status.
- Managed the data for 700+ people over the span of two years.
Enterprise Program Administrator
Agilent Technologies Inc.
06.2022 - 10.2022
- Primary point of contact for all instrumentation services for Bayer HealthCare Pharmaceuticals West Coast
- Lab Asset Manager for 3000+ Medical & Scientific Instrumentation.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Improved success of program by making proactive adjustments to operations.
- Developed internal requirements and standards to minimize regulatory risks and liability in GMP environment.
Operations Specialist
PerkinElmer
10.2020 - 06.2022
- Primary point of contact for all instrumentation services for Merck West Coast Operations
- Lab Asset Manager for 3000+ Medical & Scientific Instrumentation.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Collected, organized and provided data to maintain program status and customer commitments.
- Generated reports to improve metrics for instrument downtime in order to reduce cost for customers
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Vendor Compliance Administrator
Blue Apron
10.2016 - 09.2019
- Established and maintained CMS system, TraceGains, to streamline and manage 200+ vendors
- Project manager of vendor outreach to ensure continuity of Blue Apron/FDA standards
- Support Regional Procurement team's vendor compliance with Blue Apron legal, quality, manufacturing/agricultural and food safety standards
- Partner with department leads to create and define new processes and SOPs
- Approving & Rejecting invoices from vendors regarding payments from vendors
- Create, identify, & publish weekly procured food item reports for the West Coast to all respective stakeholders.
Intake Coordinator
Genentech
06.2015 - 08.2016
- First-line of contact for Physicians/Patient's referrals
- Proactively manage departmental folders for case managers
- Computed, recorded, and proofread data, records and reports
- Verified that information in the computer system was up-to-date and accurate
- Verified and logged in deadlines for responding to daily inquiries.
- Consistent intake service level of >100%
Tennis Instructor
Oakland Hills Tennis Club
05.2010 - 08.2012
Education
Bachelor of Arts - Education
Sonoma State University
Rohnert Park, CA2015
Skills
- Administrative - 10 years
- SalesForce - 7 years
- SAP - 3 years
- AP/AR - 3 years
- Oracle - 2 years
- Purchase Orders - 2 years
- Remote collaboration tools - 2 years
- G-Suite Expert
- Microsoft Suite Expert
- Scheduling
- Onboarding/Operations
- Data cleansing
- Internal Auditing
- Master data management
- Documentation and control
- GMP Compliance
Timeline
Data Management Specialist/Regional Supervisor
Bay Area Community Resources
04.2023 - Current
Enterprise Program Administrator
Agilent Technologies Inc.
06.2022 - 10.2022
Operations Specialist
PerkinElmer
10.2020 - 06.2022
Vendor Compliance Administrator
Blue Apron
10.2016 - 09.2019
Intake Coordinator
Genentech
06.2015 - 08.2016
Tennis Instructor
Oakland Hills Tennis Club
05.2010 - 08.2012
Bachelor of Arts - Education
Sonoma State University
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