Michael Rutherford
Cobourg,ON
Summary
Proven to excel in high-volume environments, I leveraged strong multitasking and customer service expertise at Tezca to enhance patron satisfaction and loyalty. Adept at training new hires and managing inventory, my professional demeanor and team-player attitude consistently improved operational efficiency and customer experience.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Tezca
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender/Server
Oasis Bar and Grill
03.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Practiced safe work habits consistently following MSDS and OSHA standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Six Brewhouse
03.2018 - 04.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Outgoing Personality
- Customer service expertise
- Professional Appearance
- New Hire Training
- Highly reliable
Timeline
Bartender/Server
Tezca
06.2023 - Current
Bartender/Server
Oasis Bar and Grill
03.2022 - 06.2023
Bartender
Six Brewhouse
03.2018 - 04.2020
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