Michael ROSSUM
Calgary,Canada
Summary
Results-driven co-owner of a successful cleaning company with a proven track record of establishing and maintaining strong business relationships. Skilled in estimating materials and labor, resolving customer complaints, and implementing strategic initiatives to drive sales growth. Proficient in basic bookkeeping and financial decision-making. Strong problem-solving and team collaboration abilities.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Co-Owner Cleaning Company
Top to Bottom Cleaning YYC
11.2021 - 10.2025
- Established and maintained business relationships with local people.
- Estimated materials and labor required to complete various job duties.
- Reviewed financial transactions for correct authorization and budgeting.
- Provided guidance on best practices for risk management strategies.
- Created marketing campaigns to increase brand awareness and customer loyalty.
- Handled basic bookkeeping tasks by collecting and disbursing money and completing banking transactions.
- Resolved customer complaints quickly through attentive listening skills.
- Successfully managed daily operations of a business, including human resources and financials.
- Developed and implemented strategic initiatives to drive sales growth and profitability.
- Compiled employee time, production, and payroll data from time sheets and other records.
- Supervised and managed employees through hiring and terminations, creating time schedules, and tracking payroll.
- Investigated and resolved customer complaints regarding quality or service.
- Collaborated with co-owner and financial advisors to make sound financial decisions.
- Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
- Developed and implemented effective strategies to reduce costs while maintaining quality standards.
Steelworker
Prudential Steel ULC
03.1993 - 12.2020
- Operated heavy machinery such as cranes and forklifts to move steel component.
- Team leader as production leadhand.
- Experienced in the operation of range of equipment such as uncover, endcropper, bucker, drift operator, hydro operator, cropsaw and flying cut off. Basically a large array of saw usage. Sharpening as well.
- Full knowledge of pipe manufacturing process(es).
- Visual/preliminary and final inspection of line pipe, casing and tubing.
- Experience in non-destructive testing/sonics.
- Experienced in lab environment including tensile testing, charitable testing, Rockwell A/B hardness testing, vickers, HIC mounts.
- Preparation (milling/machining/polishing) of steel(pipe) for lab testing.
- Experience with a pettybone.
- Experience in pipeupset/threading and thread(end) inspection processes.
- Full knowledge of loading trailers with oil and gas pipe of all lengths. Tallying of pipe for traceability and shipping systems while ensuring a perfectly product.
- Accounting/office work experience including data entry and report building.
- Time keeping and book keeping for tracking inventory.
- Tracking and recording employees time. Payroll reports.
- Understanding customer specifications, API 5CT/5L, ASTM and other procedures for fulfilling a customers expectations.
- Tearing down and reconstruction of heavy equipment/machinery.
- Sustain a clean work environment at all times.
- Follow and report with checklists.
- Initiate tasks during slower periods.
- Identified problems related to material handling processes and recommended solutions accordingly.
- Worked collaboratively with team members while following established safety protocols.
- Ensured quality control by inspecting all fabricated pieces prior to assembly stage.
- Repaired damaged metal parts using grinding wheels, power saws, drills, hammers.
- Troubleshoot issues related to broken down or malfunctioning machinery quickly and effectively.
- Used measuring devices such as micrometers, calipers and rulers to check accuracy of parts produced.
- Lifted heavy loads manually or with the use of mechanical aids such as hoists or cranes.
- Performed preventive maintenance on tools and machines used in production process.
- Maintained a safe work environment by adhering to OSHA standards regarding personal protective equipment.
- Loaded and unloaded materials from trucks or railcars with overhead crane or hoist.
- Set up jigs and fixtures for repetitive tasks in order to improve efficiency and productivity.
- Read blueprints to determine required dimensions of structures.
- Identified, explained and performed crane hand signals.
- Maintained, repaired and replaced steel components and fasteners.
- Hoisted equipment and tools into location via bull rigging or crane.
- Pulled, pushed, or pried equipment into position and bolted into place with orcwithout the use of cranes.
- Cut, bent, or welded steel pieces using metal shears, torches, or welding equipment.
- Hoisted steel beams, girders and columns into place, using cranes, and signaling hoisting equipment operators to lift and position structural steel members.
- Assembled hoisted equipment and rigging to move heavy equipment and materials.
- Cut metal components according to specified measurements using manual saws and shears.
- Welded metal components together accurately using MIG and TIG welding techniques.
- Fabricated metal components using oxy-acetylene torches, plasma cutters and welding equipment.
- Read specifications or blueprints to determine locations, quantities, or sizes of materials required.
- Unloaded and positioned prefabricated steel units for hoisting, as needed.
- Microsoft office and other various software programs.
- Petitbone operator experience.
- Forklift experience.
- Mechanical measurements.
- API threads
- Auto program filing
- Auxiliary saw
- Slitter Auxiliary
- Crane, including overhead, experience
- Crush test operator
- End welding operator
- Integrated lab testing operator
- CNC operator with 10 years of experience.
- Extensive experience with calipers
- Over 40 years experience with computers.
- 10 years + custodial experience in all conditions, inside and out. Dealing with severe flooding to heavy indoor smoke. All challenges gave a resolve.
- 40 + years driving experience with zero accidents.
- 20 + years of inventory control.
Data Entry Clerk
Equifax
05.1990 - 10.1990
- Startup and shutdown of computer systems and downloaded onto disk for storage.
- Data entry
- Updated existing databases with new entries on a regular basis.
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
- Created spreadsheets using formulas, functions and formatting techniques for accurate data analysis results.
- Performed daily maintenance activities such as backing up files and archiving old records.
Laborer
Diversified Temporary Services
11.1987 - 06.1989
- Hired out as a temp worker to various companies for all different services.
- Worked collaboratively in diverse environment with various employees.
- Unloaded equipment from trucks and transported materials to various site locations.
Education
No Degree - Accounting and Marketing
Southern Alberta Institute of Technology
Calgary, ABSkills
- Problem-solving
- Team collaboration
- Business development
- Business growth
- Multitasking and organization
- Creative thinking
- Task delegation
- Verbal and written communication
- Reliability
- Decision-making
- Innovation mindset
- Team building
- Employee relations
- Clear communication
- Employee management
- Risk management
- Attention to detail
Certification
- WHMIS/Fire Safety
- Emergency Response Procedures
- Confined Space
- Radioactivity Check Certificate
- Cosmetic 4th Process
- H2S sour gas awareness
- Safestart
- Fall Arrest/Recover/Protection
- Railcar Safety and Securement
- Class 1 Air Brake Training
- Health Hazards
- Standard first aid/cardiopulmonary
Languages
English
Native or Bilingual
Timeline
Co-Owner Cleaning Company
Top to Bottom Cleaning YYC
11.2021 - 10.2025
Steelworker
Prudential Steel ULC
03.1993 - 12.2020
Data Entry Clerk
Equifax
05.1990 - 10.1990
Laborer
Diversified Temporary Services
11.1987 - 06.1989
No Degree - Accounting and Marketing
Southern Alberta Institute of Technology