Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Michael Robotham

Tillsonburg,ON

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

New and Used Car Sales Manager

Stratford Nissan
08.2024 - Current
  • Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
  • Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
  • Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.

New and Used Car Sales Manager

Greg Vann Nissan
02.2022 - 08.2024
  • Managed inventory effectively for optimal turnover rate and profitability.
  • Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
  • Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
  • Collaborated with finance department to secure customer financing options and close sales efficiently.

General Sales Manager

Kia of Newmarket
09.2016 - 01.2022
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.

Used Car Assistant Manager

Barrie Honda
07.2014 - 09.2016
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Sales Manager & Scion Brand Manager

Jackson’s Toyota
10.2013 - 07.2014
  • Ensure deliveries are ready and proper paper work is signed
  • Approve deals for sales consultants
  • Resolve customer complaints in a friendly and courteous manner
  • Organize and plan events to promote the Scion Brand
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.

Education

College Diploma - Advertising And Marketing

Georgian College
Barrie

Skills

  • Customer relationship building
  • Strong negotiation skills
  • Staff training and development
  • Market research
  • Effective communication
  • Professionalism
  • Rapport and relationship building
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability
  • Team leadership

Languages

English
Full Professional

Certification

  • OMVIC certified

Timeline

New and Used Car Sales Manager

Stratford Nissan
08.2024 - Current

New and Used Car Sales Manager

Greg Vann Nissan
02.2022 - 08.2024

General Sales Manager

Kia of Newmarket
09.2016 - 01.2022

Used Car Assistant Manager

Barrie Honda
07.2014 - 09.2016

Sales Manager & Scion Brand Manager

Jackson’s Toyota
10.2013 - 07.2014

College Diploma - Advertising And Marketing

Georgian College

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Michael Robotham