Michael Richardson
Long Beach,CA
Summary
Proactive Wheelchair Agent with specialized experience assisting unaccompanied minors and special needs passengers. Skilled in streamlining check-in processes, reading boarding paperwork for accurate gate location, and maximizing efficiency through punctuality and rapid response. Brings strong disability awareness, wheelchair navigation, safety awareness, professionalism, and courtesy to every role.
Care professional with proven track record in delivering compassionate and reliable in-home support services. Adept at assisting clients with daily living tasks and ensuring their comfort and safety. Known for strong teamwork and adaptability to changing care needs, fostering supportive environment.
Experienced with providing quality in-home care and support to clients. Utilizes empathy and patience to assist with daily activities and promote client dignity. Strong understanding of health and safety protocols, ensuring secure and nurturing environment for those in need.
Overview
10
10
years of professional experience
Work History
IHSS Care Provider
Dimitri Sinclair
01.2022 - Current
- Applied infection control practices to maintain a clean and safe environment for patients.
- Prepared nutritious meals according to specific dietary needs and preferences of clients.
- Operated electronic health record system to accurately document patient care activities and updates.
- Provided emotional support and companionship to enhance patients' overall well-being.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
Wheelchair Agent
ABM
01.2018 - 02.2023
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
- Transported passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
Peer Mentor
Boys & Girls Club
09.2015 - 09.2016
- Fostered personal growth by providing guidance and support to mentees.
- Developed individualized learning plans for enhanced skill development.
- Established mentorship programs for improved collaboration and knowledge sharing.
- Designed assessment tools to measure progress and set future goals.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
Cart Attendant
Walmart
07.2015 - 01.2016
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
Education
High School Diploma -
Jordan High School
06-2014
Skills
- Disability Awareness
- Wheelchair Navigation
- Safety awareness
- Professionalism and Courtesy
- Patient assistance
- Strong organization
- Baggage handling
- Baggage handling abilities
- Multitasking ability
Timeline
IHSS Care Provider
Dimitri Sinclair
01.2022 - Current
Wheelchair Agent
ABM
01.2018 - 02.2023
Peer Mentor
Boys & Girls Club
09.2015 - 09.2016
Cart Attendant
Walmart
07.2015 - 01.2016
High School Diploma -
Jordan High School
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