Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ricci

King City,ON

Summary

Driven Busser with three years of experience working with restaurant teammates. Highly skilled at managing and organizing the transportation of food around the entire restaurant while addressing customer concerns with speed, accuracy, and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

2
2
years of professional experience

Work History

Restaurant Busser

Locale
07.2023 - Current
    • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
    • Provided respectful and courteous bussing services while operating within active dining rooms.
    • Worked well in diverse team settings by partnering with others to complete tasks.
    • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
    • Improved customer satisfaction rates by answering customers' questions and resolving issues.

Head Busser

Motorino North
11.2021 - Current
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Trained 5 new staff members in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
  • Provided attentive service and proactively assessed guest needs.

Education

Bachelor of Commerce - Marketing

York University
Toronto, ON
05.2027

High School Diploma -

Cardinal Carter Catholic High School
Aurora, ON
06.2023

Skills

    • Multitasking Abilities
    • Customer Service Oriented
    • Excellent Teamwork
    • Polite Demeanor
    • Time Management
    • Team Collaboration
      • Resourcefulness
      • Quality Assurance
      • Guest Service Management
      • Server Support
      • Strong Communication

Timeline

Restaurant Busser

Locale
07.2023 - Current

Head Busser

Motorino North
11.2021 - Current

Bachelor of Commerce - Marketing

York University

High School Diploma -

Cardinal Carter Catholic High School

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Michael Ricci