Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL RHONE

Oakland

Summary

Dedicated and customer focused professional with a strong background in providing exceptional service in fast-paced retail and service environments. Known for creating positive customer experiences through clear communication, product knowledge, and a solution-oriented approach. Dependable team player with a passion for helping others and a commitment to maintaining a welcoming and compliant work environment.

Overview

11
11
years of professional experience

Work History

Driver

Uber
11.2023 - Current
  • Communicated effectively with passengers, providing transportation to and from their desired destinations to ensure a superior customer experience.
  • Ensured vehicles were maintained in clean and excellent condition while delivering top-notch customer service and resolving any issues promptly.
  • Loaded and unloaded vehicles, identified the most efficient routes, and demonstrated composure in high-pressure situations.
  • Followed GPS directions accurately, calculated fares correctly, and completed necessary administrative tasks efficiently.
  • Attained and maintained a flawless 5-star Uber rider rating.

Fitness Professional

Fitness SF
09.2016 - 09.2023
  • Generated leads through effective communication with potential clients in person and over the phone.
  • Successfully sold training sessions and actively sought new business opportunities.
  • Conducted personal training sessions, focusing on physical fitness and body form.
  • Demonstrated initiative, commitment to continuous learning, and adaptability in a dynamic environment.
  • Independently managed clients, schedules, and maximized sales opportunities.

Member Service Representative

24 Hour Fitness
01.2014 - 06.2016
  • Greet members and guests in a friendly, professional manner
  • Check members in using the club’s system
  • Answer questions about memberships, billing, and club services
  • Provide tours to prospective members and explain club amenities
  • Answer phones and respond to inquiries
  • Assist with resolving member concerns or complaints
  • Communicate club policies clearly and respectfully
  • Handle guest passes and ensure compliance with club rules

Budtender

Black Oak Gallery (BLUM)
05.2015 - 09.2015
  • Greet customers and create a welcoming environment
  • Answer questions about cannabis products, usage methods, effects, and strains
  • Recommend products based on customer needs (medical or recreational)
  • Educate first-time users on proper usage and dosage
  • Operate the dispensary's POS system to process transactions
  • Handle cash and electronic payments accurately
  • Maintain accurate sales and transaction records

Education

High School Diploma -

Hallandale Adult Learning Center
Hallandale, FL
06-2003

Skills

  • Execute Direction Well
  • Excellent Customer Service
  • Ability to Work Under Pressure
  • Fast Learner

Timeline

Driver

Uber
11.2023 - Current

Fitness Professional

Fitness SF
09.2016 - 09.2023

Budtender

Black Oak Gallery (BLUM)
05.2015 - 09.2015

Member Service Representative

24 Hour Fitness
01.2014 - 06.2016

High School Diploma -

Hallandale Adult Learning Center

Similar Profiles

CREATE PROFILE
MICHAEL RHONE