Michael Reid
Brampton,ON
Summary
Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail. Diligent Desired Position with background in managing client relationships and driving revenue through innovative sales strategies. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Account Executive
Lucid Payments
11.2019 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Account Manager
Kiskadee Venture
08.2018 - 11.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Executive
Carsmart Auto Sales
01.2013 - 06.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Life Insurance Agent
Spectrum Insurance Brokerage
03.2004 - 12.2012
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Education
Business
Montego Bay Community College
Montego Bay, Jamaica Digital Marketing Specialist
Trios College
Brampton, ON (Online)Insurance
Insurance College of Jamaica
Kingston, Jamaica 02.2004
Business Administration
St. James High
Montego Bay, Jamaica 06.1986
Skills
- Client relationship building
- Account management
- Relationship building and management
Languages
English
Full Professional
Timeline
Account Executive
Lucid Payments
11.2019 - Current
Account Manager
Kiskadee Venture
08.2018 - 11.2019
Sales Executive
Carsmart Auto Sales
01.2013 - 06.2018
Life Insurance Agent
Spectrum Insurance Brokerage
03.2004 - 12.2012
Business
Montego Bay Community College
Digital Marketing Specialist
Trios College
Insurance
Insurance College of Jamaica
Business Administration
St. James High
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