Michael Redd
Hemet
Summary
Seeking a position where my professional experience, creative skills and retail managerial expertise will be of profound benefit in achieving a company's goals and provide career enhancement. Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
28
28
years of professional experience
Work History
Sales Manager
Staples
03.2004 - Current
- Able to fully dissect P & L and create gameplans to implement positive movement in the specific areas.
- Managed operations activities, with the responsibility of the creation and implementation of project plans.
- Monitored customer issues, tracking deliveries and providing exemplary customer service.
- Liaised with external vendors, sales and other functions to facilitate successful implementation of projects.
- Facilitated training and orientation for new personnel.
- Generated and increased sales.
- Performed extensive assessments on competitive markets in addition to the development of effective sales strategies and the completion of planning and forecasting activities.
- Provided leadership and direction, developing highly motivated and engaged marketing and sales team, setting aggressive sales targets and driving business activities.
- Developed and extensive network of projects to revitalize sales, improve employee and operational productivity.
Department Manager/Customer Service Manager
Home Depot
01.1997 - 03.2004
- Train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
- Provided valuable input into merchandising decisions to the Store Management Team and Operations Team.
- Managed building Materials, Electrical, Flooring & Gardening.
Education
High school or equivalent -
John W. North High School
Riverside, CA05.1984
Skills
- MS Word
- Excel
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
Timeline
Sales Manager
Staples
03.2004 - Current
Department Manager/Customer Service Manager
Home Depot
01.1997 - 03.2004
High school or equivalent -
John W. North High School
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