Michael Ramirez
La Habra
Summary
Reliable Casual Team Member experienced in providing assistance to customers and fellow employees alike. Offers detailed resources regarding sales, promotions and offerings to enhance sales experience. Dedicated to keeping retail area clean, safe and organized. Crucial contributions to bolstering inventory management and eliminating theft and other forms of shrinkage.
Overview
2
2
years of professional experience
Work History
Casual Team Member
Joanns Fabric And Crafts
04.2022 - Current
- Cashier
- Cutting Counter
- Picking BOPIS orders for customers in store and curbside.
- Assisted with unloading the truck when new shipments were received.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Provided excellent customer service, resulting in increased repeat business.
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Trained new team members on company policies, procedures, and best practices.
- Resolved customer complaints promptly, maintaining high levels of client satisfaction.
- Assisted in merchandising displays to attract customers and promote sales.
- Managed time effectively during peak hours to minimize wait times for customers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted stock clerks in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
- Followed store planograms to properly stock shelves.
- Assisted customers in selecting merchandise best suited to needs.
Education
High School Diploma -
La Mirada Highschool
La Mirada, CA05.2019
Associate of Arts -
Fullerton College
Fullerton, CA05.2024
No Degree -
Southern California University of Health Sciences
Whittier, CASkills
- Health and safety standards
- POS System Operation
- Situational Awareness
- Team Collaboration
- Shelf Stocking
- Cleaning and sanitation
- Transaction Management
- Sales experience
- Flexibility
- Strong teamwork
- Customer Service
- Equipment Operation
- Cleaning
- Problem-Solving
- Heavy Lifting
- Calculations and Measurements
- Clear Communication
- Positive Attitude
- Money Handling
- Flexible Schedule
- Self Motivation
Timeline
Casual Team Member
Joanns Fabric And Crafts
04.2022 - Current
High School Diploma -
La Mirada Highschool
Associate of Arts -
Fullerton College
No Degree -
Southern California University of Health Sciences