Michael Ramgolam
Summary
Driven Retail Store Associate from TJX Winners, excelling in customer engagement and POS system mastery. Achieved consistent sales targets through exceptional product knowledge and team collaboration. Skilled in creating visually appealing merchandise displays and enhancing customer satisfaction, demonstrating a strong blend of organizational and interpersonal abilities. Knowledgeable Retail Store Associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Highly experienced Retail Store Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
TJX Winners
10.2022 - Current
- Collaborated with team members to achieve store sales targets consistently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
BBA - Accounting And Finance
York University
Toronto, ON04.2026
High School Diploma -
Clarington Central Secondary School
Bowmanville, ON06.2021
Skills
- Product Knowledge Expertise
- Customer Service
- Retail transactions processing
- POS Systems
- Engaging with Diverse Customers
- Team Cooperation
- Organization
- Team Collaboration
- Store maintenance
- Customer Engagement
Languages
English
Native or Bilingual
Timeline
Retail Store Associate
TJX Winners
10.2022 - Current
BBA - Accounting And Finance
York University
High School Diploma -
Clarington Central Secondary School
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