Results-driven professional with expertise in client relationship management, project execution, and operations oversight. Proven ability to enhance customer satisfaction and ensure compliance while managing complex projects efficiently.
Overview
41
41
years of professional experience
Work History
Owner/Manager
Central Sign and Lighting, LLC
Seminole
07.2017 - Current
Managed daily operations for sign and lighting projects.
Developed client relationships to understand project needs.
Coordinated installation schedules and logistics for projects.
Procured materials and negotiated with suppliers for best pricing.
Ensured compliance with local, state, and federal regulations.
Reviewed legal documents related to business operations.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Collaborated with other owners on joint ventures and shared resources.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Owner/Operator
Mike's Bit Service, LLC
Seminole
08.1995 - Current
Oversaw scheduling and logistics for client projects.
Ensured compliance with safety regulations and standards.
Trained new staff on equipment operation and safety protocols.
Developed relationships with suppliers for materials procurement.
Conducted regular equipment maintenance and troubleshooting.
Coordinated with clients to determine project requirements and timelines.
Implemented best practices for operational efficiency and productivity.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Employee/contractor
US Bit and Tool, Inc.
Seminole
01.1985 - 01.2024
Managed employees and oversaw most aspects of all jobs.
Nationwide delivery, purchasing and sells.
Managed all inventory.
Oversaw shop and equipment maintenance.
Worked in various South America countries and South East Asia for inspection and purchase of oilfield equipment.