Michael Primeau
Summary
I have over 20 years of experience as a project manager and 11 years as a infrastructure program manager for various Canadian banks including CIBC, TD, RBC, and DXC. I joined DXC in November 2017 as a project manager for the CIBC account, and since March 2018, I have been a Senior IT Project Manager at CIBC covering as a program manager within Capital Market, Cards, Regulatory, International US Banking, and Wealth Management lines of business. My responsibilities include vendor and client management, financial reporting, budgeting, and resource management. At DXC, I also was a program manager for such Wealth UA 360 at CIBC, Y2K at CIBC and Regulatory Audit findings at TD.
Overview
27
27
years of professional experience
Work History
Senior Program Manager/ Sr Project Manager
DXC Infrastructure Sr Project Manager / Program Manager – CIBC Partner for Capital Markets, International & Canadian BANK US, Intra & Wealth Management and Regulatory accounts
11.2017 - 12.2024
- Project Examples
- Project BBT-2222 - New ACSS Direct Clearer - Peoples Trust - DXC Canada Network and Network Security teams will be required to implement the necessary firewall rules and perform Netmap setup.
- Project DCCT 1923 - Simplii Visa Capstone Replacement currently, the Capstone system is used to orchestrate Credit Card application fulfillment, adjudication, card creation and is the book of record for application/decision details for Simpli Financial Cash Back Visa. Capstone is now end of life and is targeting a full replacement and decommissioning. ISO 8583 standards
- Project - Chatbot implementation using Agile.
- Project - RLOB Release 1.2 RLOB Release 1.2- Risk Management and Adjudication Technology request is for TO effort in supporting the RLOB application release 1.2.
- Project xVA Trader - CyberArk AWS Integration. Global Derivatives & FICC -Global Derivatives and Fixed Income Technology SRR is to engage DXC resources and perform post deployment activities in 2 HCI VMs and perform 3 firewall pushes.
- Project - Tomcat CNS & BWS to FIT - this Capital Markets, Derivatives, Rates, Services & TRMT -Global Derivatives & Fixed Income Technology SRR is to engage DXC Canada resources to configure 4 firewall rules pushes (2x MCC data center, 2x SCC data center.
- Project - CGI - ODC to DDC Migration for Non-PROD & DR.
- Project - Regular-Remediate CSA DE-7381 - Platform Security requested to update default permission at high operational risk of eTrust surrogate resource “user. Default” to NONE on approximately 600 Solaris servers. This change will make the servers more secure.
- Project - related to E-FX platform upgrade. CIBC requires 2 general purpose web-facing VMs for the new Single Dealer Platform application (1 for SIT, 1 for UAT).
- Project - port supporting FX-related transactions such as FX - International Remittance (IR) and FX - Cash. It provides UI for internal and external customers, to buy/use FX products/service. It supports SSO from existing branch and OLB applications.
- Project - related to E-FX platform upgrade. CIBC requires 2 general purpose web-facing VMs for the new Single Dealer Platform application (1 for SIT, 1 for UAT).
- Project - Payment includes Splunk of Payment Hub Reporting and Risk Reporting, Safer Payments-Wires Azure Cloud Migration -Phase 1 and 2.
- Project – FXC for Simpli Financial the following was performed 1) DXC Canada – to support CIBC to conduct 05 PTE Test support for E-Banking and CIBC Main Portal. ISO 8583 standards
- Project - to install two new direct link circuits within CIBC’s vendor to access the new E-FX platform hosted on the vendor’s facilities. The vendor will procure and coordinate the installation of the new circuits terminating on MCC and SCC datacenters and will install two new switches on the existing infrastructure.
- Project - SCM Test of UNIX Job Server and Solaris
- Project - Splunk for Payment Hub Reporting install Splunk and Golden Gate software on a linux server, perform schema creation and provide verification and support if required.
- Project - Build Container on OpenShift Platform – DEV provision 20 MPC VMs for CIBC to build the development, test environment for OpenShift Container Platform.
- Project - Caas RPOV Infrastructure Build in Private Cloud to provision 32 MPC VMs for CIBC to build the Production environment for OpenShift Container Platform.
- Project – IAM Regular-Remediate CSA DE-7381 - Platform Security - update default permission of eTrust surrogate resource “user. _default” to NONE on approximately 600 Solaris servers. This change will make the servers more secure. Currently any user can “SESU” to another account unless an explicit rule exists to deny them. Once these changes are implemented, all SESU attempts will be denied unless explicit permissions are granted.
- Accountable for programs/projects from initiation through implementation, ensuring timely delivery within budget and quality standards as set through CIBC and other working partners.
- Track the project’s progress against its plan, identify any problems, and take appropriate action to resolve them.
- Accountability within project teams, including other project managers (PMs), involves taking responsibility for the team’s performance, including the quality, time, and budget of projects, as well as the success of the team itself.
- Collaborated effectively with cross-functional teams to resolve issues and achieve project milestones.
- Clearly articulated complex concepts to non-technical stakeholders, resulting in successful project execution.
- Successfully transitioned to new roles and responsibilities within a dynamic work environment.
- Effectively prioritized tasks and met deadlines consistently under pressure.
- Built strong relationships with clients and colleagues, fostering a positive work environment.
- Responsible for weekly financial, Raid and status reporting in PPMC through the PMO using and migrating to Workday and the building of relationship with CIBC partnership.
- Program Manager for UA Program – Market Data from Refinitiv for CGI Wealth360.
- Manage acquisition of resources and vendors when required for Data Center MCC and SCC. Resourcing and conflict resolution. This includes an exemption during the freeze period.
- Work with architects and network resources to create, maintain and support Data Flow Diagram. The diagram will show the cabling (lateral or bilateral) the URL, IPs, the Servers, Firewalls, F5 Load balancer, VPN, the Data Center, the environment and anything pertaining to the connectivity. This is a solution/architectural document.
- Manage client resolution/escalation on all implementations and migrations including financials.
- Launch the Wealth360 Platform program websites with CGI and CIBC.
- Manage acquisition of resources and vendors when required for Data Center MCC, SCC. Resourcing and conflict resolution. This includes an exemption during the freeze period.
- Project Monitor and Control Activities (Schedule Management, Reporting, RAID Management, Financial Management using PPMC.
- Worked with Offshore teams from India, Slovakia, Costa Rica, Caribbean and UK or can work with multi geographical teams
- Perform work with development team to create a fix for Simpli using Agile methodology and daily sprints.
- Develop, track and manage projects, project plans, timelines and scope working with Engineers, Network Engineers, Load Balances (F5), VPN, Architects, Solution Architects, SME’s, DBA offshore resources.
- Connect with Business Stakeholder owners on a weekly basis to review financials and schedules.
- Work with Solution Architect to create charter/statement of work for each project including regulatory and compliance.
- Manage the dismantling and disposal of hardware, coordination of equipment transfers for technology refresh.
- PM is responsible for data analysis, vendor management, procurement, project coordination and data gathering work with End User Services for CIBC and create PMO instructions for Data Centre, EDF environment, (MCC and SCC data centers), RFP, SOW, Patching upgrade, Compliance, familiarity with Platform Service (PaaS) (CaaS) Regulatory, Offsite servers, Desktops, and Help Desk Services Enterprise wide Responsible for coordination with SME and DAs to create connectivity solutions for Network Firewalls, Servers, Internet Protocol, subnets, URL, load balancer software upgrades, VPN creation, security access and security patches and work with Infosys as required.
- Leads and manage in the development of detailed scope requirements, budgeting, de-scope, resource management, planning and scheduling, procurement, monitoring, matrix reports, closure reports and reporting progress; managing and mitigating issues and risks; reviewing, preparing and executing change requests and representative to the Change Management weekly meetings.
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. This includes a project closure report, which summarizes the project’s success, identifies lessons learned, and documents the handover of deliverables. Key elements of this documentation include final project reports, resource reallocation, and stakeholder communication. This involves releasing project resources, including personnel, assets, and infrastructure, back to the organization.
- Excellent communication, analytical, collaboration, and influence skills.
- Risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Risk Assessment, Operational Risk Management Gating).
- Facilitate the User Acceptance Testing, SIT, QA process, developing rollout plans and procedures including weekly dashboards.
- Work with CIBC to review their CIS technical proposal document dealing with compliance and vulnerability, patch management and VM build for CAN, US, UK, and Caribbean.
- International Resource Management Pool from Hong Kong, UK, Slovakia, Philippines, Costa Rica, Ireland, US.
- Be the “go to” person for interaction with and building relationships with CIBC trader groups (product owners and business sponsors), Cross Functional Leadership and Management with software, operation, and regulatory projects.
- Manage the accuracy of the project schedule maintain and publish updated tasks and activities to the project server after each update program with the involvement of Change Management and CAB approvals and presentation to the board.
- Manage Data Center visits/projects/vendors with Service Now tickets. Project Management Professional will confidently lead, facilitate, and contribute to the design, creation, development, and sustainment of corporate standards for Technology Services, including formalized project management methodology. Including Scrum, Waterfall, and other coding methodologies.
- Procurement of data center cabling/SFP /MQ / Load balancer/ Servers, VPN, Routers and creation of URL as required.
- Inform and educate senior managers, business users and technology peers on technology trends, and the effective use of business and technology solutions.
- Ensure that necessary risk assessments are continually reviewed and monitored and proactively addressed in a timely fashion and reported in PPMC for review of upper management.
- Strategic development and execution within the management of daily project and/or program activities of overly complicated project(s), in an inter-related strategic program following Technology’s project performance standard.
- Creation of Data Flow Diagram with CIBC, DXC, and CGI and other vendors as required.
- Documentation includes weekly Financial Workbook, WBS reporting, Project Closures and Transfer of knowledge, RAID (risks and issues), Schedules, and minutes.
- Program Manager on the Wealth UA 360 Program since 2018.
Sr Infrastructure Project Manager/ Program Manager Governance IAM Audit Security and Monitoring
TD
07.2013 - 10.2017
- Project – Contact senior management to request list of employees and what their security access is currently
- Project – Contact resources on the list and review requirements of the program
- Project – Meet with management to review and create documentation based on the results of the meeting (security access)
- Project – Require more resources to assist in the security access changes so I was required to create a SOW of 2.5mm to cover the request and get approvals before continuing
- Project – Hire 20 resources on a six-month contract to train in CyberArk and assist with the security access
- Project – Create War Room for all calls pertaining to concerns, assistance, help and/or questions
- Project - Budget 3mm + 2.5 mm SOW
- Audit identified that in the bank there were too many resources with high security access that could potentially cause outage or issues. Program to identify and mitigate. Needed to complete by the end of October to avoid any fines.
- Remediation of High Risk, Audit Findings for TD Bank on open shares and cyber security (SOX/ elevated security) Unix, Windows and Virtual servers.
- Lead programs/projects from initiation through implementation, ensuring timely delivery within budget and quality standards as set through other working partners.
- Accountable for the management and solutioning of two elevated risk governance audit findings which determined the cyber security risks and issues around the current Security Access. This included compliance SOX servers, PIDM accelerated (Admin) access Server Security and open file shares within the organization enterprise wide which was discovered through an audit
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. This includes a project closure report, which summarizes the project’s success, identifies lessons learned, and documents the handover of deliverables. Key elements of this documentation include final project reports, resource reallocation, and stakeholder communication. This involves releasing project resources, including personnel, assets, and infrastructure, back to the organization.
- Excellent communication, analytical, collaboration, and influence skills.
- Facilitate the User Acceptance Testing process, developing rollout plans and procedures.
- Work with PMO on a weekly basis to help identify the management of artefact repository and traceability matrices.
- Risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Risk Assessment, Operational Risk Management Gating).
- Help prepare various formal contractual documents such as Request for Information/ Proposal/ Quotation (RFI/P/Q), Statement of Work for approval from upper management (2.5mm budget).
- Facilitate the User Acceptance Testing, SIT, QA process, developing rollout plans and procedures including weekly dashboards.
- MRA requires the bank to take action to address weaknesses that could lead to deterioration in the bank’s safety and soundness, hence the reason for this program which includes activities to support closure of tasks, milestones and corrective actions.
- PM is responsible for requirement gathering, budget, operation risk, stakeholder, change management execution, and closures.
- Two concurrent projects with various sub streams with a 5MM financial budget, additional Protiviti SOW of 2.5 MM.
- Responsible to create audit action plans and coordinate with appropriate groups both initiatives. Project one was to identify all LOBs and their user access and follow-up on the access privileges to servers and network. Communicate that there is a restriction on the use of administrator. Project 2 reviews the lines of business and the user access on servers and identify the reduction of their access as required through CyberArk.
- Help develop presentations to steering committees or project sponsors as required.
- Responsibility for data gathering (list of all employees with elevated security privileges).
- PM is responsible for requirement gathering, negotiating budgets, risk, stakeholder, change management execution, and closures.
- Coordinates, leads, recaps all internal and/or external project status meetings (kick-off, status updates, gating, financial reviews, implementation plans, post project review).
- Communicate project timelines, deliverables, and expectations to all stakeholders.
- Recruit, train staff, and supervise to ensure CyberArk project completion.
- Collaborate with Auditors to review Action Plans and coordinate work for reviews and lead a team of over fifty SOW resources.
- Establish application interface controls to ensure proper reconciliation as part of the audit/compliance SOX program and responsible for coordination with SME to create a Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials which include Network Firewalls, Network Server and software upgrades and security patches.
- Mentor and train staff on CyberArk and reduce security vulnerabilities, focus on a comprehensive approach encompassing knowledge, skill development, and practical application. This includes delivering structured training, offering ongoing mentorship, and implementing a strong cybersecurity culture.
- Responsible for all LOBs including Payments, Audit, QA, Wealth, and Capital Markets also manage budgeting for the project.
- Control of audit reports, matrix and closure detailing results of audits action items, provided recommendations for remediation, as well as follow-up review of corrective action plans willing to jump to existing initiatives with Business participation.
- Responsible for the planning, execution, control and closed out projects/work, RACI chart, implementation plans and packages against defined scope and budget, utilizing standards and procedures.
- Responsible for ongoing meetings and status reviews on all server’s enterprise wide, including Citrix, Unix, Linux, Solaris, AIX, Sun, Windows OS, and virtual servers. The requirements were to identify all open file shares and elevated access within the enterprise-wide environment and to diminish the environment to acceptable numbers.
- Responsible for the information security with exposure to some of the following disciplines: Network topologies, Network Firewalls, load balancing, Identity and Access Management, Disaster Recovery (DR), IAM server
- Strong communication, analytical, collaboration, and influence skills.
- Manage medium to large scale projects working collaboratively with business stakeholders, vendors, and technical resources.
- Additional features the system provided Management approval process and tracking progress of requests, notifying users when requests were complete. Incorporate into Service Now. This provided users login ID’s, password, and accelerated levels for authentication with CyberArk.
- Manage team relationships, delegated to work package leads with Technology (Infrastructure) and Non-Technology (Business) – provided feedback and coaching to team members; reviewed all team lead status updates, verify, and analyzed impacts on project plan and issues, and communicated summarized results to team and sponsors.
- Accountable for the creation and the management of Audit Action Plans, Work Schedule, Scorecards, Raid Logs, PMO, SOW resources and Financial Reports for review of management.
- Exercise discretion in managing correspondence and information, escalating issues where appropriate. Function as crucial point of communication for core team members, management business partners and other stakeholders on program, organization, and platform.
- Create and manage War Room for 24/7 support for staff during implementation and with the coordination and approval of change management.
Infrastructure Implementation – Team Lead
TD – PMO IT Workspace Desktop Program- ETNS
07.2011 - 06.2013
- Project – Send out email to TD explaining the requirements to request their client
- Project – Send the request list to vendor for the delivery of the hardware
- Project – Setup meetings to have technicians’ setup thin client and review with client
- Project – Make call back to client to make sure they are happy and no issues
- Project – Budget 3mm plus hardware costs charged to various LOBs
- Run effective weekly meetings for Offshore and Virtual projects, focus on concise agenda items, active participation, and efficient time management. Establish clear meeting objectives, assign roles, and use technology effectively for virtual meetings.
- Launch a virtual desktop using Citrix on a thin client, you need to have Citrix Workspace app installed and configured. You can typically access the virtual desktop.
- Identify monitor and communicate risk and potential mitigation and resolution strategies, implementation plans that ensure proper business continuity for all stakeholders including budgeting and resourcing.
- Coordinate and review requirements with the line of business and ensuring testing success and dashboard updates are shared.
- First line of escalation for all projects and activities including any exemptions.
- Coordinates, leads, recaps all internal and/or external project status meetings kick-off, status updates, financial reviews, implementation plans, post project review.
- Facilitate the User Acceptance Testing, SIT, QA process, developing rollout plans and procedures including weekly dashboards.
- Strong communication, analytical, collaboration, and influence skills.
- Tools include, MS Project, Excel, Word, PowerPoint, Visio, Service Now
- Closure documentation is sent for every project which includes the sign off template, documentation of what has been completed and the approvals required.
- Manage the Preliminary Closure Site Inventory which involves submitting requests for technicians, securing access permissions, and communicating with relevant business units and data center as required.
- Responsible for weekly reporting and finances.
- Manager of PMO artefact repository and traceability matrix.
- Identify and mitigate potential risks for project success.
- PM is responsible for requirement gathering, budget, risk, stakeholder, change management execution, and closures.
- Create, manage, and control vendor management, budgeting, and deliveries.
- Effectively communicate timelines, deliverables, and expectations to all stakeholders
- Maintain status reports, risk issues and action logs using Clarity and willingness to jump into existing initiatives.
- Upgrade of desktop from XP to Windows 7 and Office 2010 products and Citrix for the virtual world. MS Project, Visio, Excel VBA, Word, Service Now.
- Creation of quality checklist for BA and DAs to review before implementation.
- Project Monitor and Control Activities (Schedule Management, Reporting, RAID Management, Financial Management.
BI Business AML Infrastructure Regulatory Governance Project Management
RBC PMO Business BI Anti Money Laundering Governance SR Program Control Officer
04.2010 - 05.2011
- Project – Report to management all PMs status on the AML program
- Project – Bring all project to end and placed in computer operation
- Project – Budget was 125MM
- Project – Send out email to PMs for their weekly status so I could create a report for upper management
- Accountable for the project execution of all AML, reporting to all executives on a weekly basis and the support to Senior Program Manager, Executives in the Anti-Money program and I reported to me every Monday for updates to distribute to the program and management.
- Manage team relationships, solutioning and delegating to work packages leads with Technology (Infrastructure) and Non-Technology (Business).
- Key steps in facilitating User Acceptance Testing (UAT), System Integration Testing (SIT), and Quality Assurance (QA), along with developing rollout plans and weekly dashboards. This includes planning, executing, monitoring, and reporting on the testing process.
- Working within Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations and guidelines means adhering to specific processes and procedures to verify customer identities, monitor financial transactions, and report suspicious activities to prevent financial crimes. It’s a crucial part of financial institutions’ compliance and risk management strategies.
- Lead programs/projects from initiation through implementation, ensuring timely delivery within budget and quality standards as set through other working partners.
- Manage project teams, including other PMs, business and tech teams, consultants, and vendors, to support business outcomes and risk mitigation.
- The weekly reports, including financial, RAID analysis, and status information, are crucial for project success and should be consistently provided to the PMO Project Management Office. This reporting is essential for tracking project progress, identifying and mitigating risks, and keeping stakeholders informed. As the project migrates to Computer Operations, the PMO should refine the reporting to ensure a smooth transition and continued monitoring.
- Strategize and develop effective presentations for steering committees or project sponsors, focus on clarity, concise messaging, and a strong understanding of your audience’s needs and expectations. Highlight key achievements, address potential concerns, and clearly present any recommendations or required decisions. Focus on accurate, up-to-date data-driven insights.
- Windows 7 and Office 2010 products and Citrix for the virtual world. MS Project, Visio, Excel VBA, Word, Service Now.
- Risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Assessment, Operational Gating).
- Responsible for the repositories of documents including the preparation for various recurring meetings including minutes, raid logs, RACI charts, financial reporting, invoicing and willing to jump into existing initiatives.
- Projects include LOBs Insurance, Security Operations, Visa, Networking, Wealth Management, QA testing, Disaster Recovery, Governance Audit Findings (SOX servers) and IT Infrastructure (Data Centers) and Trading.
- Reported on approximately 60 initiatives (projects) totaling over $125MM for the program.
- Manage weekly BU and infrastructure status including budgeting and updates with BU PMs on a one-on-one basis (ranging from twenty-five projects at the high-end … sixty at the high-end and fourteen at the low-end).
- Coordinate the AML Program Intake Processes which adhered to ITIL standards within the industry.
- Control of creating and delivering weekly contingency Financial Reports to all participants (Governance and Leadership) CMC2.
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. For regulatory project/programs like this one completing all necessary actions and obtaining formal approval from regulatory agencies/ audit department to officially close a project or program.
- Effectively communicate project timelines, deliverables, and expectations to all stakeholders
- Manage all coordination within the project and perform analytical tasks.
- Participated in AML Governance Committee, gating and Leadership Meetings.
- Proactively contribute to the continuous Improvement of the Project Management Framework Tools (CMM Level 2).
- Custodian of all activities for the AML Program on all sites.
- MS Project, Word, Visio, Excel VBA, Outlook, and various other tools.
- Exercise discretion in managing correspondence and information, escalating issues where appropriate. Function as crucial point of communication for core team members, management business partners and other stakeholders on program organization and platform.
- Manage all financial status reporting, resource and tracking utilization and invoice processing.
Technology PM SR Infrastructure
CIBC PMO Infrastructure IT HERO Program Windows 7 Desktop Upgrade PM
03.2009 - 02.2010
- Manage the accuracy of the project schedules, maintain and publish updated tasks in networking, and activities to the project server after update program with the involvement of Change Management and CAB approvals.
- Responsible for the coordination of the enterprise deployment replacement of the current desktop to all- in -one environment which includes Internet Explorer, MS Office, printing, and softphone (VOIP).
- Gather information from each LOS based on their specific requirements.
- Facilitate the User Acceptance Testing, SIT, QA process, developing rollout plans and procedures including weekly dashboards.
- Coordinate work with End User Services, Data Center (MCC, SCC), Patching, QA testing and reporting, Disaster Recovery, scheduling including the preparation for various recurring meetings including minutes, issue logs, financial reporting, invoicing and willing to jump into existing initiatives.
- Strong communication, analytical, collaboration, and influence skills.
- Identify and mitigate potential risks for project success.
- Single Point of Contact for seven sites which include management of communications, solutioning, process and documentation.
- Responsible for the Preliminary Closure Site Inventory which involves submitting requests for technicians, securing access permissions, patching, and communicating with relevant business units and data center as required.
- Work with various departments including legal, audit, and business to ensure appropriate policies are in place to create, manage, maintain, and retain ownership of scheduling and staffing for seven Toronto sites for DLM project.
- Create and make presentations to all levels of management (Managers to VP levels) for the migration of desktops (6,000 desktops) and distribute servers for new network environment and migrate all database (SQL) and other legacy software.
- Oversee staffing with the co-operation of the Site Managers and Engineering Departments for technical migrations of the desktops and for all software/hardware/administration and network solutions.
- Oversee all coordination within the project and perform analytical tasks.
- Ensure that necessary risk assessments are continually reviewed and monitored and proactively addressed in a timely fashion.
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. This includes a project closure report, which summarizes the project’s success, identifies lessons learned, and documents the handover of deliverables. Key elements of this documentation include final project reports, resource reallocation, and stakeholder communication. This involves releasing project resources, including personnel, assets, and infrastructure, back to the organization.
- Project Monitor and Control Activities (Schedule Management, Reporting, RAID Management, Financial Management.
- Windows 7 Microsoft products and Citrix for the virtual world. MS Project, Visio, Excel VBA, Word, Service Now.
- Communicate with multiple locations, dependencies and interfacing groups and outside vendors (INTRIA, HP, Soroc.), within multiple environments dealing within the infrastructure for the MDS project.
- Provide infrastructure of leadership and direction for Business Analysts, Quality Assurance Analysts, Technical Leads, communication departments and SMEs.
Regulatory Governance Risks Information Technology
CIBC PMO Infrastructure Mortgage and Lending Governance CMLIT PM/PCO
07.2007 - 02.2009
- Mortgage Program to increase co-borrowers from 2 to 7 using Waterfall methodology.
- Create/manage, maintain, synchronize schedules, staffing with costing for a $11M+ Mortgage Specialist development project and a $1M Insurance Regulatory Project, which included monthly and fiscal year forecasting versus actuals using Microsoft Project Professional Enterprise.
- Adherence to the CIBC Methodology for Project Management and the Work Management Systems Standards and Guidelines.
- Ensure the accuracy of the project schedules, maintain, and publish updated tasks, budgeting, and activities to the project server after each update.
- Ensure that necessary risk assessments are continually reviewed and monitored and proactively addressed in a timely fashion.
- Lead programs/projects from initiation through implementation, ensuring timely delivery within budget and quality standards as set through CIBC and other working partners.
- Manage project teams, including other PMs, business and tech teams, consultants, and vendors, to support business outcomes and risk mitigation.
- Weekly financial, Raid and status reporting through the PMO using and migrating to Workday and the building of relationship.
- Strong communication, analytical, collaboration, and influence skills.
- Monitor and report on financials, risks, resources, and stakeholder communication.
- Support business outcome delivery and risk mitigation.
- Windows 7 and Office products for the virtual world. MS Project, Visio, Excel VBA, Word, Service Now.
- Facilitate the User Acceptance Testing, SIT, QA process, developing rollout plans and procedures including weekly dashboards.
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. For regulatory project/programs like this one completing all necessary actions and obtaining formal approval from regulatory agencies/ audit department to officially close a project or program.
- Responsible for weekly financial and schedule reporting.
- Identify and mitigate potential risks to project success.
- Risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Assessment, Operational Gating).
- Develop, track and manage project budget, project plans, timelines and scope.
- Ensure appropriate systems development and project management processes are being utilized.
- Successfully plan, execute, control and close projects against defined scope and budget using CIBC procedures and policies.
- Help develop presentations to steering committees or project sponsors as required.
- Coordinates, leads, recaps all internal and/or external project status meetings (kick-off, status updates, gating, financial reviews, implementation plans, operational risk reviews, post project review).
- Effectively communicate project timelines, deliverables, and expectations to all stakeholders
- Oversee all signoffs, tracked, received, and secured for project management deliverables and placed in project repository.
- Attend, record, and represent PMO at all Governance Committee meetings, Lessons Learned, Patching, Security Threat Risk Matrix Repository, Integrated Project Plan, Development Status Updates, Quality Control, Architecture, Disaster Recover.
- Communicate with multiple locations, dependencies and interfacing groups and outside vendors (INTRIA, HP, Parker Pen. within multiple environments dealing with Networking, development and infrastructure resources and systems (Mainframe, Excalibur, Doc-Gen, LAS, SQL, PCA QM, Plan-View, Siebel, Payments, Excel VBS, Word, Visio, MS Project, Visa, Cards, Dealer Plan etc.) and place all documentation on SharePoint for internal reviews.
- Mitigation of all risks to prevent any delays of project deliverables.
- First level of escalation on all implementations and migrations.
- Work with Tata for some resourcing as they had an agreement with CIBC at the time.
- Project Monitor and Control Activities (Schedule Management, Reporting, RAID Management, Financial Management.
- Interface with developers, business owners, and various groups to coordinate scope, costing, staff, and scheduling for the project.
- All projects are subject to Project closure documentation which ensures a project is formally ended and provides a record of its outcomes. This includes a project closure report, which summarizes the project’s success, identifies lessons learned, and documents the handover of deliverables. Key elements of this documentation include final project reports, resource reallocation, and stakeholder communication. This involves releasing project resources, including personnel, assets, and infrastructure, back to the organization.
- Strong communication, analytical, collaboration, and influence skills.
- Familiarity of OSFI guidelines as they pertain to this governance project.
- Manage medium to large scale projects working collaboratively with business stakeholders, vendors, and technical resources.
- Approval of all PWA entries from resources for both contractors and full-time employees and all PWA updates (staff of over one hundred including support, management and all resources who are charged to the project).
- Ownership, create and maintain Charter, Sign Off document, Schedule, Project Plan, PMO repository, Communication Documents, Matrix Documents, all meetings, and reports.
CIBC/INTRIA IT Professional Services Infrastructure Program Manager Director
04.1998 - 08.2002
- Y2K – Disaster Recovery and acquisition of Intria
Education
Computer Programming
Ryerson
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Skills
- Scope management
- Problem-solving skills
- Collaborative strategic planning
- Project leadership
- Risk management
- Strong analytical skills
- Complex Problem-solving
- Change management
- Relationship management
- Project cost management
- Best practices implementation
- Implementation planning
- Agile methodology
Languages
Language 1 – English
Language 2 – French
Other CIBC Position Overview:
CIBC/INTRIA IT Professional Services Infrastructure Program Manager Director April 1998 – August 2002 (contract) – Y2K – Disaster Recovery and acquisition of Intria
Timeline
Senior Program Manager/ Sr Project Manager
DXC Infrastructure Sr Project Manager / Program Manager – CIBC Partner for Capital Markets, International & Canadian BANK US, Intra & Wealth Management and Regulatory accounts
11.2017 - 12.2024
Sr Infrastructure Project Manager/ Program Manager Governance IAM Audit Security and Monitoring
TD
07.2013 - 10.2017
Infrastructure Implementation – Team Lead
TD – PMO IT Workspace Desktop Program- ETNS
07.2011 - 06.2013
BI Business AML Infrastructure Regulatory Governance Project Management
RBC PMO Business BI Anti Money Laundering Governance SR Program Control Officer
04.2010 - 05.2011
Technology PM SR Infrastructure
CIBC PMO Infrastructure IT HERO Program Windows 7 Desktop Upgrade PM
03.2009 - 02.2010
Regulatory Governance Risks Information Technology
CIBC PMO Infrastructure Mortgage and Lending Governance CMLIT PM/PCO
07.2007 - 02.2009
CIBC/INTRIA IT Professional Services Infrastructure Program Manager Director
04.1998 - 08.2002
Computer Programming
Ryerson
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Ankiambom Nkesa NkesaAnkiambom Nkesa Nkesa
Project Manager at Project Management Capstone: Acme Health Innovations Marketing Application Development Project. Courtesy Coursera IBM IT Project Manager Professional Certificate CourseProject Manager at Project Management Capstone: Acme Health Innovations Marketing Application Development Project. Courtesy Coursera IBM IT Project Manager Professional Certificate Course
Gregory RainboltGregory Rainbolt
KELLY SERVICES at Branch Manager/Strategic Accounts ManagerKELLY SERVICES at Branch Manager/Strategic Accounts Manager
Sourabh TiwariSourabh Tiwari
Sr Program Manager, Sr Test Manager, Project Manager at HPSr Program Manager, Sr Test Manager, Project Manager at HP
Jonathan MatulaJonathan Matula
<ul> <li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li> <li>Department of Agriculture (USDA) and the U.S</li> <li>Department of Homeland Security (DHS)</li> <li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li> <li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li> <li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li> <li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li> <li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li> <li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li> <li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li> <li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li> <li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li> <li>Implemented quality control measures throughout each stage of a project's lifecycle.</li> <li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li> <li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li> <li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li> <li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li> <li>Trained junior staff on best practices for managing multiple projects simultaneously.</li> </ul> at Defense Contracting Activity, LLC<ul> <li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li> <li>Department of Agriculture (USDA) and the U.S</li> <li>Department of Homeland Security (DHS)</li> <li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li> <li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li> <li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li> <li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li> <li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li> <li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li> <li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li> <li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li> <li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li> <li>Implemented quality control measures throughout each stage of a project's lifecycle.</li> <li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li> <li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li> <li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li> <li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li> <li>Trained junior staff on best practices for managing multiple projects simultaneously.</li> </ul> at Defense Contracting Activity, LLC