Michael Pribanich
Welland,ON
Summary
With a proven track record at Mommaz Boyz Pub and Eatery Inc, I excelled in enhancing customer satisfaction and streamlining operations, significantly boosting business efficiency. My expertise spans from small business management to mastering customer relations, underpinned by hands-on technical training at Welland Plumbing Inc. I bring a unique blend of interpersonal and operational skills, aiming for excellence in every endeavor.
Overview
16
16
years of professional experience
Work History
Owner- Director
Mommaz Boyz Pub and Eatery Inc
12.2014 - 11.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Plumbing Apprentice
Welland Plumbing Inc
04.2008 - 11.2013
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
Education
Political Science
Brock University
St. Catharines, NoneSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Full Professional
Timeline
Owner- Director
Mommaz Boyz Pub and Eatery Inc
12.2014 - 11.2023
Plumbing Apprentice
Welland Plumbing Inc
04.2008 - 11.2013
Political Science
Brock University
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