MICHAEL POSESORSKI
Laval,Québec
Summary
Results-driven Account Executive known for high productivity and efficient task completion. Specialize in client relationship management, strategic sales planning, and market analysis. Excel in communication, negotiation, and problem-solving to achieve client satisfaction and business goals.
Overview
17
17
years of professional experience
Work History
Account Executive/Inside Sales
Petal Solutions
Montreal, Quebec
05.2023 - Current
- Build, nurture, and expand client relationships within the SaaS industry to drive long-term success.
- Leverage tools like Salesforce and ZoomInfo to optimize lead generation, customer management, and pipeline efficiency.
- Consistently exceed monthly, quarterly, and annual sales targets through strategic planning and execution.
- Deliver impactful product demonstrations, and develop tailored solutions that address client needs effectively.
- Collaborate with cross-functional teams to enhance the customer experience, streamline processes, and support business growth.
Account Executive
Lightspeed Commerce Inc.
Montreal, Quebec
01.2020 - 05.2022
- Manage and expand client relationships in the SaaS industry.
- Utilize Salesforce and ZoomInfo to streamline lead generation and customer management.
- Achieve and surpass monthly, quarterly, and annual sales quotas.
- Conduct product demonstrations, and provide customized solutions to meet client needs.
- Collaborate with cross-functional teams to enhance customer experience, and drive business growth.
Team Manager/Learning Facilitator/Sales Coach
Gexel Telecommunications
Montreal, Quebec
10.2014 - 07.2017
- Responsible for the support, management, and motivation of a delegated team of agents to ensure that performance requirements are met.
- Manage reporting and quality assurance.
- Provide weekly coaching to drive better sales performance.
- Coordinate an effective transition for new hires from classrooms to their working stations.
Team Manager/Learning Facilitator
TELUS Mobility
Montreal, Quebec
02.2008 - 10.2014
- Lead and motivate a team of 16 agents to meet performance goals, ensure quality, and manage reporting.
- Conduct weekly coaching sessions to enhance performance, and deliver training for new hires across three departments.
- Facilitate smooth transitions from training to workstations, and provide hiring managers with updates on progress and feedback.
- Oversee quality assurance, performance metrics, and address behavioral coaching needs as required.
Education
High School Diploma -
Dawson College
Montreal, QCSkills
- Highly motivated leader
- Strategic selling
- Excellent communication skills
- Relationship building
- Fully bilingual
- Time management
- Problem-solving
- Active listener
- Proficient in SaaS Solutions
- Proficiency with Salesforce and ZoomInfo
- MS Office Suite
- Internal data collection and analyses
- Call center metrics
Languages
- English
- French
Timeline
Account Executive/Inside Sales
Petal Solutions
05.2023 - Current
Account Executive
Lightspeed Commerce Inc.
01.2020 - 05.2022
Team Manager/Learning Facilitator/Sales Coach
Gexel Telecommunications
10.2014 - 07.2017
Team Manager/Learning Facilitator
TELUS Mobility
02.2008 - 10.2014
High School Diploma -
Dawson College