Summary
Overview
Work History
Education
Skills
References
Timeline
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MICHAEL PIEROG

MICHAEL PIEROG

Georgetown,ON

Summary

  • Adept at fostering successful long-term partnerships and collaboration with clients, team members, and stakeholders to achieve shared objectives.
  • Resilient Account Manager offering 1.7 years providing superior customer service to commercial clients, carriers and sales executive. Managed workflow to provide efficient, timely and accurate processing of transactions. Interacted effectively, utilizing good communication skills, cooperating purposefully and providing guidance to achieve business goals of agency.
  • Sales and Customer Service expertise covering diverse industries, including CPG, beverage manufacturing, Supply Chain & Logistics.
  • Experience in managing large territories, with a total revenue of $40MM.
  • Negotiated 8 new contracts in FY24 with an incremental revenue increase of $991K & secured $1.3M in existing business.
  • Creative photographer with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing.

Overview

12
12
years of professional experience

Work History

Commercial Account Manager

CHEP Canada Inc.
11.2021 - 05.2024
  • Increased revenue by $7.05MM (21 % increase) within assigned territory through strategic initiatives
  • Overachieved sales objectives including new business, organic growth, and client retention
  • Manage and lead negotiation and contract conversation, liaise with the legal department as required
  • Work closely with the Marketing team on projects and sales initiatives for fractional assets, including the 1/4 plastic platform and 1/2 pallet
  • Analyze customer trends, operational plans, and challenges to align products, services, and value propositions with their needs
  • Collaborate with Commercial Finance on Profitability Models to achieve a healthy ULP
  • Increased Revenue and worked on projects with customers such as Mucci, Atlantic Packaging, Nature Fresh, Great Lake Greenhouse, McCormick Canada, S.C
  • Johnson & Son
  • Increased NPS Scores and acquired perfect scores by leveraging marketing techniques that supported customers' needs
  • Conducted KPI reviews with decision-makers and Influencers & built strategic long-term partnerships
  • Maintaining detailed records in Salesforce of every interaction with prospects and customers, ensuring optimal client engagement
  • Ensure quality and compliance through pallet auditing to verify adherence to quality standards at customer sites
  • Supply Chain Consulting: offered solutions/products focusing on value creation
  • Project Management: Implemented strategies to reduce abandoned and cancelled orders, prioritizing customer satisfaction and ensuring consistent pallet availability
  • Collected and analyzed forecasting information and identified opportunities for value creation for customers through ordering patterns.

Assistant Athletic Director of Operations and Events (Internship)

Roberts Wesleyan School of Business
08.2021 - 12.2022
  • Led promotional and marketing campaigns for athletic events and contests, utilizing social media and direct engagement to enhance fan experiences and foster community involvement
  • Excelled in creating memorable events and digital campaigns that resonated with diverse audiences, aligning with regional and national marketing goals
  • Handled the coordination and contractual agreements for team schedules and facility usage, reinforcing organizational efficiency
  • Demonstrated proficiency in budget management and forecasting, guaranteeing efficient utilization of resources for event execution
  • Effortlessly transitioned between roles and integrated into diverse team environments, illustrating a commitment to flexibility and coachability
  • Cross-functional collaboration: Collaborated with various departments including marketing, finance, and facilities management to ensure seamless coordination and execution of athletic events, optimizing resource allocation, and enhancing overall operational efficiency
  • Innovative Initiatives: Introduced innovative initiatives such as virtual event experiences, interactive fan engagement activities, or sustainability initiatives, enhancing the organization's reputation and relevance in the sports industry.

Community Services Event Leader

Roberts Wesleyan School of Business
08.2019 - 05.2022
  • Leadership & Team Dynamics: Pioneered a team culture of accountability and inclusivity, mentoring on balancing academic and athletic demands
  • Led by example to foster trust, diversity, and peak performance among teammates
  • Effective Communication: Mastered strategic on-field communication and feedback, promoting a culture of improvement and accountability within the team
  • Motivation & Team Building: Inspired teammates to achieve their highest potential through personal example and consistent encouragement
  • My efforts to motivate and unite the team around common goals resulted in heightened commitment and performance levels
  • Collaborative Success: Forged a strong alliance with the coaching staff to ensure an optimal balance between academic achievements and athletic excellence
  • Operational Excellence: Orchestrated logistical details for team activities, including travel and meals, showcasing superior organizational skills.

Pie Landscape
05.2012 - 05.2021
  • Market Research: Conducted market research and competitive analysis to identify emerging trends and opportunities, informing the development of new service offerings and pricing strategies
  • Networking: Established strategic partnerships with local businesses and community organizations, contributing to a 10% growth in client base through referrals
  • Promotional Activities: Organized and participated in promotional events such as home and garden shows, generating substantial leads and fostering brand awareness in the local community.

Education

Sports Management & Marketing -

Roberts Wesleyan School of Business
Rochester NY

Bachelor of Science -

Roberts Wesleyan School of Business

The Complete Skilled Negotiator -

The Gap Partnership
01.2023

Skills

  • Social Media Management
  • Photo and Video Editing
  • Adobe Creative Suite
  • Content Creation
  • Content scheduling
  • Client Relationship Building
  • Marketing
  • Project Management
  • Negotiation Skills
  • Communication
  • Problem Solving
  • Innovation
  • Organization and Time Management
  • Cross-Functional Collaboration

References

Available Upon Request

Timeline

Commercial Account Manager

CHEP Canada Inc.
11.2021 - 05.2024

Assistant Athletic Director of Operations and Events (Internship)

Roberts Wesleyan School of Business
08.2021 - 12.2022

Community Services Event Leader

Roberts Wesleyan School of Business
08.2019 - 05.2022

Pie Landscape
05.2012 - 05.2021

Sports Management & Marketing -

Roberts Wesleyan School of Business

Bachelor of Science -

Roberts Wesleyan School of Business

The Complete Skilled Negotiator -

The Gap Partnership

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MICHAEL PIEROG