Michael Peters
Port McNeill,BC
Summary
Seasoned Restaurant Owner with strong background in food service management and operations. Experience includes overseeing all aspects of restaurant performance, from staff recruitment and training to budgeting and financial management. Strengths lie in leadership, problem-solving, customer relationship building, and strategic planning. Previous work led to improved team efficiency, increased customer satisfaction rates and consistently profitable operations.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Owner/Operator Technician
Gentlemen restoration and carpet cleaning
White Rock, British Columbia
11.2022 - 11.2024
- Managed daily operations of a carpet cleaning and restoration business.
- Supervised staff to ensure quality service and customer satisfaction.
- Implemented effective cleaning techniques using industry-standard equipment.
- Trained new employees on best practices and safety procedures.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Owner/Operator
Mad Mikes Poutinerie
White Rock, British Columbia
06.2021 - 10.2022
- Managed daily operations of a busy poutine restaurant.
- Trained and supervised staff on food preparation and customer service.
- Handled inventory management and ordering of ingredients and supplies.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Education
Buissness Degree -
Douglas College
Coquitlam , Bc 09.2001 - 09.2002
Skills
- Customer relationship management
- Inventory management
- Quality assurance
- Equipment maintenance
- Training and development
- Team building
- Effective communication
- Problem solving
- Adaptability to change
- Decision making
- Cost management
- Staffing
- Marketing expertise
- Strategic planning
- Business operations management
- Hiring
- Operations management
- Sales negotiation
- Recruiting and hiring
Affiliations
I love cooking and sport's, successful poker player, and actor as hobby.
Certification
- Serving it right
- Food safe
- First aid level 1
Timeline
Owner/Operator Technician
Gentlemen restoration and carpet cleaning
11.2022 - 11.2024
Owner/Operator
Mad Mikes Poutinerie
06.2021 - 10.2022
Buissness Degree -
Douglas College
09.2001 - 09.2002
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