Michael Pesole
Antelope
Summary
Dynamic and results-driven professional with extensive experience as a Correctional Officer at State Prison Sacramento. Great under pressure while staying professional. Expert in emergency response and conflict resolution, successfully reducing contraband incidents through vigilant monitoring as well as de-escalating situations. Proven ability to train and mentor new staff, fostering a culture of safety and professionalism in high-pressure environments.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
13
13
years of professional experience
Work History
Correctional Officer
State Prison Sacramento
11.2018 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Private Security Officer
Paladin Security
08.2015 - 11.2018
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
Driver
Lyft
05.2015 - 05.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Logistics Coordinator
Echo Global Logistics
10.2014 - 02.2015
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Assistant Sales Manager
California Family Fitness
01.2013 - 10.2014
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Sales Associate
Cutco Cutlery
06.2012 - 09.2012
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School -
Cosumnes Oaks High School
Elk Grove, CA05.2012
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Restraint techniques
Timeline
Correctional Officer
State Prison Sacramento
11.2018 - Current
Private Security Officer
Paladin Security
08.2015 - 11.2018
Driver
Lyft
05.2015 - 05.2017
Logistics Coordinator
Echo Global Logistics
10.2014 - 02.2015
Assistant Sales Manager
California Family Fitness
01.2013 - 10.2014
Sales Associate
Cutco Cutlery
06.2012 - 09.2012
High School -
Cosumnes Oaks High School