Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MICHAEL PERDOMO SISA

Calgary

Summary

Resourceful Account Manager with a proven track record in client relationships, sales growth, and operational efficiency. Skilled in prospecting, issue resolution, and building long-term partnerships. Strong team leader with experience in safety, customer service, and workflow optimization.

Overview

10
10
years of professional experience

Work History

Account Manager

Metrie Canada Ltd
04.2025 - Current
  • Built and maintained relationships with cabinet, furniture, and millwork producers to expand MDF sales.
  • Leveraged Excel and Power Query to track inventory, forecast demand, and identify new business opportunities.
  • Collaborated with distribution centers and manufacturing plants to streamline supply chain processes.
  • Delivered tailored solutions to help customers reduce costs while improving operational reliability.
  • Consistently met or exceeded sales targets through strategic prospecting and account growth.

Maintenance Technician

Metrie Canada Ltd
04.2019 - 03.2025
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.

Merchandise Stock Associate

Cherry Pit Inc.
05.2021 - 04.2022
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Kept work areas clean, neat and free of hazards.

Electrical Apprentice

Farside Electrical Mechanical Ltd
11.2018 - 04.2019
  • Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
  • Maintained organization, cleanliness and safety in all work areas.
  • Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked in team-based environment to accomplish projects.

Shift Supervisor

Domino's
03.2016 - 06.2018
  • Supervised successful team of 4-10; sometimes more. Quickly resolving issues and delivering constructive feedback.
  • Trained over 10 employees over 2 years in effective work procedures and performance strategies.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.

Education

Electrician

Great Plains College
Swift Current, SK
01.2018

High School Diploma - undefined

Swift Current Comprehensive High School
Swift Current, SK
01.2017

Skills

  • Customer and Personal Service
  • Computers and Electronics
  • Judgment and Decision Making
  • Team management
  • Team member training
  • Strategic planning
  • Needs analysis
  • Converting leads
  • Account development
  • Strategic outreach

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Account Manager

Metrie Canada Ltd
04.2025 - Current

Merchandise Stock Associate

Cherry Pit Inc.
05.2021 - 04.2022

Maintenance Technician

Metrie Canada Ltd
04.2019 - 03.2025

Electrical Apprentice

Farside Electrical Mechanical Ltd
11.2018 - 04.2019

Shift Supervisor

Domino's
03.2016 - 06.2018

High School Diploma - undefined

Swift Current Comprehensive High School

Electrician

Great Plains College

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MICHAEL PERDOMO SISA