MICHAEL PERDOMO SISA
Calgary
Summary
Resourceful Account Manager with a proven track record in client relationships, sales growth, and operational efficiency. Skilled in prospecting, issue resolution, and building long-term partnerships. Strong team leader with experience in safety, customer service, and workflow optimization.
Overview
10
10
years of professional experience
Work History
Account Manager
Metrie Canada Ltd
Calgary, Alberta
04.2025 - Current
- Built and maintained relationships with cabinet, furniture, and millwork producers to expand MDF sales.
- Leveraged Excel and Power Query to track inventory, forecast demand, and identify new business opportunities.
- Collaborated with distribution centers and manufacturing plants to streamline supply chain processes.
- Delivered tailored solutions to help customers reduce costs while improving operational reliability.
- Consistently met or exceeded sales targets through strategic prospecting and account growth.
Maintenance Technician
Metrie Canada Ltd
Calgary, Alberta
04.2019 - 03.2025
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
Merchandise Stock Associate
Cherry Pit Inc.
Calgary, Alberta
05.2021 - 04.2022
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Kept work areas clean, neat and free of hazards.
Electrical Apprentice
Farside Electrical Mechanical Ltd
Calgary, Alberta
11.2018 - 04.2019
- Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
- Maintained organization, cleanliness and safety in all work areas.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked in team-based environment to accomplish projects.
Shift Supervisor
Domino's
Swift Current, SK
03.2016 - 06.2018
- Supervised successful team of 4-10; sometimes more. Quickly resolving issues and delivering constructive feedback.
- Trained over 10 employees over 2 years in effective work procedures and performance strategies.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
Education
Electrician
Great Plains College
Swift Current, SK01.2018
High School Diploma - undefined
Swift Current Comprehensive High School
Swift Current, SK01.2017
Skills
- Customer and Personal Service
- Computers and Electronics
- Judgment and Decision Making
- Team management
- Team member training
- Strategic planning
- Needs analysis
- Converting leads
- Account development
- Strategic outreach
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Manager
Metrie Canada Ltd
04.2025 - Current
Merchandise Stock Associate
Cherry Pit Inc.
05.2021 - 04.2022
Maintenance Technician
Metrie Canada Ltd
04.2019 - 03.2025
Electrical Apprentice
Farside Electrical Mechanical Ltd
11.2018 - 04.2019
Shift Supervisor
Domino's
03.2016 - 06.2018
High School Diploma - undefined
Swift Current Comprehensive High School
Electrician
Great Plains College