Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
Timeline
Generic

Michael Pedersen

Vancouver,BC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

24
24
years of professional experience

Work History

Owner

Terra Irrigatoin
01.2004 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Freestyle Ski Club Supervisor

Vancouver Freestyle Ski
01.2021 - 03.2022
  • Developed strong rapport with members, fostering a sense of community within the club.
  • Led staff training sessions to improve overall performance and customer service skills.
  • Collaborated with event planners to coordinate successful functions for club members and guests.
  • Fostered a positive work environment among staff members through team-building activities and open communication channels.
  • Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.

Ski Instructor

Cypress Mountain Ski Area
12.2011 - 03.2020
  • Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
  • Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
  • Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
  • Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
  • Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
  • Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
  • Participated in ongoing professional development seminars to enhance personal skiing ability and instructional skills.

Purchasing Agent

Capilano Golf And Country Club
03.2000 - 03.2004
  • Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
  • Streamlined purchasing processes for increased efficiency and reduced operational costs.
  • Improved supplier relationships through regular communication and proactive problemsolving.
  • Reduced lead times by implementing strategic inventory management practices.
  • Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.

Education

CSIA Level 3 Instructor - Ski Insruction

Canadian Ski Instructors Alliance CSIA
Vancouver, BC
11.2016

High School Diploma -

Elphinstone Secondary School
Gibsons, BC
06.1995

Skills

  • Team Oversight
  • Project Management
  • Customer Relations
  • Relationship Building
  • Strategic Planning
  • Staff Training
  • Leadership Abilities
  • Problem Solving
  • Issue Resolution
  • Creative Thinking
  • Adaptability and Flexibility

Languages

English
Professional Working

Volunteer Work

Volunteered locally and abroad

Locally - Youth and young adults outreach Coquitlam Alliance


Youth for Christ 2008-2010

Timeline

Freestyle Ski Club Supervisor

Vancouver Freestyle Ski
01.2021 - 03.2022

Ski Instructor

Cypress Mountain Ski Area
12.2011 - 03.2020

Owner

Terra Irrigatoin
01.2004 - Current

Purchasing Agent

Capilano Golf And Country Club
03.2000 - 03.2004

CSIA Level 3 Instructor - Ski Insruction

Canadian Ski Instructors Alliance CSIA

High School Diploma -

Elphinstone Secondary School

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Michael Pedersen