Summary
Overview
Work History
Education
Skills
Accomplishments
Reading, Traveling, Swimming.
Languages
Certification
Timeline
Generic
Michael Owhounu Ekaba

Michael Owhounu Ekaba

Niagara Falls,ON

Summary

HVAC/R Technologist/General Maintenance Personnel.

With over 25 years experience on installation, repair, maintenance, service of domestic and commercial units. Concealed units, Ducted, rooftop units, Coldrooms and Chillers etc. A team player, dedicated, responsible, service oriented and customer friendly personnel. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

National Technical Trainer

FMCL Scanfrost
11.2022 - 06.2023
  • Created courseware using online learning management system tool and various graphics and multimedia software programs.
  • Improved productivity across departments by delivering engaging workshops on time management and effective communication techniques.
  • Streamlined company-wide onboarding process with the development of an easy-to-follow technical orientation program.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Assistant Service Manager

Somotex Nigeria ltd
06.2016 - 02.2021
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
  • Analyzed service reports to identify areas of improvement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored service staff performance and provided feedback for improvement.

Operations Manager

Savvy Capire Ltd
01.2015 - 01.2016
  • Analyzed and reported on key performance metrics to senior management.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

HVAC Supervisor

Somotex Nigeria ltd
04.2012 - 12.2014
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong communication and organizational skills through working on group projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Gained strong leadership skills by managing projects from start to finish.

HVAC Supervisor

Dajcom Nigeria ltd
01.2010 - 01.2012
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.

HVAC Technician

Federal Palace Hotels
04.2005 - 12.2009
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
  • Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Coldrooms Technician

Tohan Fisheries Nigeria ltd
01.2002 - 03.2005
  • Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
  • Mentored junior technicians in maintenance, repair, and reporting duties.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.

Coldrooms Technician

Agro Allied Nigeria ltd
06.1999 - 12.2001
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Applied critical thinking and research to address complex issues.
  • Observed equipment operation to diagnose and troubleshoot reported issues.

AC Coldrooms Technician

Trindel France ltd
11.1998 - 04.1999
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Education

The Polytechnic Ibadan

Higher Technician Diploma (HTD) - Mechanical engineering

The Polytechnic Ibadan
06.2006

Skills

  • Customer Service
  • Excellent Communication
  • Team management
  • Critical Thinking
  • Microsoft application proficiency
  • Training & Supervision
  • Manuel dexterity
  • Dispute handling
  • Repairs, service and maintenance
  • Patience and accountability
  • Technical Problem Solving
  • Relationship Building
  • Verbal Communication
  • Supervision and leadership
  • Fluent in Language
  • Troubleshooting
  • Problem-Solving
  • MS Office

Accomplishments

    Best Employee Heart of the House Department Award. April 2008.

Reading, Traveling, Swimming.

Nationality: Nigerian

Languages

English
Full Professional

Certification

Federal Ministry of Labor and Productivity. Federal Republic of Nigeria. Trade test (2 & 3). 1998.


Mideast (China) Certified. August 9th 2018. On Product/Gas handling/Switching from R22 to R410. @ Midea Training Academy, Ojota. Lagos. Nigeria.


Samsung Certified. August 6th 2014. On Samsung Home Appliances. At Samsung Academy, Agidingbi, Lagos.

Timeline

National Technical Trainer

FMCL Scanfrost
11.2022 - 06.2023

Assistant Service Manager

Somotex Nigeria ltd
06.2016 - 02.2021

Operations Manager

Savvy Capire Ltd
01.2015 - 01.2016

HVAC Supervisor

Somotex Nigeria ltd
04.2012 - 12.2014

HVAC Supervisor

Dajcom Nigeria ltd
01.2010 - 01.2012

HVAC Technician

Federal Palace Hotels
04.2005 - 12.2009

Coldrooms Technician

Tohan Fisheries Nigeria ltd
01.2002 - 03.2005

Coldrooms Technician

Agro Allied Nigeria ltd
06.1999 - 12.2001

AC Coldrooms Technician

Trindel France ltd
11.1998 - 04.1999

The Polytechnic Ibadan

Higher Technician Diploma (HTD) - Mechanical engineering

The Polytechnic Ibadan

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Michael Owhounu Ekaba