Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Michael Ortega

Tracy

Summary

Dynamic sales professional with a proven track record at Mike's Tacticals, excelling in customer service and relationship building.Skilled in sales techniques and inventory management, I enhanced customer experiences and drove sales growth. Committed to delivering tailored solutions and fostering trust, I consistently achieved high customer satisfaction. Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling various products. Persistent and resilient professional with a charming personality to foster genuine and sincere relationships with buying customers.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
Cave Creek
07.2024 - Current
  • Provided accurate information about products, prices and services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Used technology resources to assist customers in locating and selecting items.
  • Developed trusting relationships with customers by making personal connections.

Salesperson

MIKES TACTICALS
Tracy
01.2022 - Current
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Maintained accurate records of customer interactions and transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.

Education

High School Diploma -

Delta Charter High School
Tracy, CA
05-2023

Skills

  • Sales techniques
  • Customer service
  • Inventory management
  • Relationship building
  • Problem solving
  • Sales trends
  • Price quote preparation
  • Goal tracking
  • Order processing
  • Effective communication

Affiliations

  • High School Football
  • Competitive Shooter

Accomplishments

  • Football Leadership Award

Timeline

Sales Associate

Lowes Home Improvment
07.2024 - Current

Salesperson

MIKES TACTICALS
01.2022 - Current

High School Diploma -

Delta Charter High School

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Michael Ortega