Coffee Program Director with hands-on experience building and maintaining SOPs, quality control systems, and training programs. Led coffee sourcing and development while overseeing staff education, performance assessments, and operational consistency.
Overview
13
13
years of professional experience
Work History
Track and Field Assistant Head Coach
North Torrance High School
03.2017 - Current
Communicate with various coaches, school staff, and district staff to organize and plan competitive meets.
Observe and uphold a strength program that includes stretching and proper conditioning in effort to reduce injuries.
Supervise academic progress of student-athletes and arrange tutoring for those with failing or endangerment of failing grades.
Prepare for athletes a schedule of future practices and individual training.
Program athletes rank consistently within the top 3% of all student athletes in the Nation.
Coffee Program Lead
Corridor Flow
02.2021 - 12.2025
Headed quality control training, assessments, and reviews.
Created and organized Standard Operating Procedures for day to day operations and company structure.
Researched and developed seasonal menu items netting over $200,000 in sales.
Organized community engagement and educational programs.
Curated roastery coffee program through green sourcing, roast profiling, blend development, and quality control.
Assistant Track and Field Coach
Biola University
08.2021 - 08.2023
Organized team building activities and workshops to improve communication, sense of unity and productivity.
Facilitated group coaching sessions and provided individual coaching support.
Assisted in recruiting of athletes to grow the program.
Managed athletic itinerary including injury recovery, weight room, travel, and lodging.
Assistant General Manager/Coffee Educator
Newberry Coffee Roasters And Tea Company
02.2020 - 02.2021
Managed and improve various procedures, including training of staff, quality control, new menu items, and coffee education.
Managed inventory of all FOH items.
Managed safety operation, and work environment in adherence to FDA and OSHA requirements.
Conceived plans to implement special events, drinks, and other types of promotions to boost daily transactions and customer numbers.
Handled daily cash drops into company bank account.
Shift Leader
Greendoor Powered By Intelligentsia
07.2017 - 01.2020
Conducted research to increase seasonal winter sales which led to the creation of Greendoor's highest ever selling seasonal drink.
Helped to review operational costs and potentially wasteful practices, resulting in a brand new training regiment for newly hired baristas.
Managed Wholesale accounts connected to Farmshop, Challenge Dairy, IFS, and Cake Monkey.
Trained new hires and oversaw their progression through the store's bar back system.
Private Tutor
Beehive Academy
08.2016 - 06.2017
Offered academic support and guidance in various subjects outside school classroom.
Developed and created handouts, study materials and quizzes.
Communicated with teachers to provide students with personalized learning plans to help child succeed in the classroom.
Answered email messages and telephone calls from parents, school staff, and academy director to provide quick assistance.
Bar Team Member
85c Bakery
02.2013 - 10.2016
Restocked counter and customer areas to maintain adequate item levels for expected needs.
Memorized official and off-menu preparations, and recipes.
Engaged customers during busy periods to keep mood light and fun.
Educated customers on beverage menu items and provided samples of various beverages.
Emphasized fast, friendly customer service.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Broke down heavy pallet loads of cases, boxes and bags.