Michael O'Reilly
Toronto,ON
Summary
Proven achiever with extensive experience in business development and client service. Excelled in negotiation and verbal communication, driving growth and enhancing customer satisfaction. Leveraged local market understanding and strategic planning to significantly increase sales revenue. Demonstrates a strong commitment to results through innovative solutions and effective problem-solving.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position with Trust Realty Group Brokerage, Inc. Ready to help team achieve company goals.
Overview
43
43
years of professional experience
Work History
Interior Decorating Associate Diploma Program
Yorkville University
07.2021 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Commercial Mortgage Business Development
Various Financial Institutions
08.2000 - 07.2020
- Identified upselling opportunities within existing client base, generating additional revenue streams for the company.
- Provided exceptional customer service, resolving concerns promptly and ensuring repeat business from satisfied clients.
- Delivered engaging presentations to prospective clients, showcasing the company''s value proposition effectively.
- Participated actively in industry associations, networking events and forums to enhance brand visibility in the sector.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed strategic partnerships with key industry players for mutual growth and expansion.
- Conducted in-depth market research to identify trends, gaps, and potential business opportunities.
Retail Store Owner
Paulmac's Pet Food / Pet Value
10.1994 - 05.2000
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Established a strong brand identity through consistent visual merchandising guidelines across all store locations.
- Achieved growth in total sales year-over-year due to strategic planning and data-driven decision-making practices.
Commercial Mortgage Analysis & Placement
Montreal Trust, CIBC, Citizens Bank
06.1980 - 04.1994
- Conducted root cause analysis on critical issues impacting business operations, recommending targeted solutions to mitigate risks and drive positive outcomes.
- Developed strong partnerships with external vendors, leveraging their expertise to enhance the capabilities of both hardware and software solutions.
- Presented complex data findings to executive leadership through compelling visualizations and concise reports, supporting informed decision-making processes.
- Managed multiple high-priority projects simultaneously, delivering accurate, timely results while maintaining clear communication with stakeholders.
- Developed comprehensive financial models to support decision making for key company initiatives, driving growth and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - Interior Decorating Associate Program
Yorkville University
Toronto, ON07.2023
2 Year Accounting Certificate - Accounting
Mohawk College of Applied Arts And Technology
Hamilton, ON05.1977
Skills
- Local market understanding
- Teamwork and Collaboration
- Negotiation
- Business Development
- Budget Planning
- Performance Analysis
- Multitasking Abilities
- Organization and Time Management
- Flexible and Adaptable
- Calm Under Pressure
- Verbal and written communication
- Dependable and Responsible
Languages
English
Full Professional
Timeline
Interior Decorating Associate Diploma Program
Yorkville University
07.2021 - 07.2023
Commercial Mortgage Business Development
Various Financial Institutions
08.2000 - 07.2020
Retail Store Owner
Paulmac's Pet Food / Pet Value
10.1994 - 05.2000
Commercial Mortgage Analysis & Placement
Montreal Trust, CIBC, Citizens Bank
06.1980 - 04.1994
No Degree - Interior Decorating Associate Program
Yorkville University
2 Year Accounting Certificate - Accounting
Mohawk College of Applied Arts And Technology
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