MICHAEL OPOKU MENSAH

▪ Regularly monitored and maintained network systems to ensure optimal performance and availability.

▪ Configured, installed and maintained network hardware and software components, including routers, switches, firewalls, and servers.

▪ Implemented and managed security measures to protect the network from threats, including firewalls, intrusion detection systems, and security protocols.

▪ Diagnosed and resolved network issues, including connectivity problems, hardware malfunctions, and software errors.

▪ Implemented data backup and recovery solutions to safeguard critical network data and ensure business continuity.

• Replenished stocks
• Received and recorded delivered products
• Picked orders to be shipped
• Labelled orders

▪ Provided technical support to pharmacy staff, assisting with software and hardware issues. Troubleshoot and resolve user problems promptly.

▪ Used system tools to track and manage pharmacy inventory, ensuring accurate stock levels, expiration date monitoring, and automated reordering.

▪ Ensured the smooth operation of the pharmacy's computer systems, servers, and network infrastructure. Perform routine maintenance, updates, and troubleshooting to prevent downtime.

▪ Diagnosed and resolved any IT-related issues in a timely manner to minimize disruptions to pharmacy operations

• I have 9 months of experience in general labour roles, where I performed a variety of tasks such as lifting and moving heavy objects, operating machinery, and assisting with construction projects
• I have a strong work ethic, attention to detail, and the ability to work effectively in a team
• I am also skilled in following safety protocols and maintaining a clean and organized work environment
• My dedication and reliability make me a valuable asset in any general labour role