Michael Oladele
Mississauga,Canada
Summary
Organized and dependable candidate consistently demonstrating effective management of multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to contribute to team goal achievement. Strong attention to detail and organizational skills make me a valuable team player ensuring accuracy in all tasks. Excel at handling multiple projects simultaneously, ensuring successful completion.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Technician /Inspector in Quality Assurance and Quality Control
Apotex
03.2024 - Current
- Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
- Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Assisted in quality control measures by performing routine inspections of products against established standards.
Customer Service Representative
EJ Securities
11.2019 - 12.2023
- Implemented CSR-focused training sessions for management teams, fostering a culture of ethical decisionmaking.
- Built and deepened partnerships with industry business and leaders to promote larger sustainability goals.
- Oversaw charitable giving strategies that aligned with company values while addressing key social issues within targeted communities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales and Customer Support Manager
Cadbury Nigeria Plc
08.2009 - 10.2019
- Increased sales by developing and implementing effective sales strategies.
- Built lasting relationships with clients through consistent follow-up and personalized service.
- Collaborated with marketing team to create targeted campaigns for increased lead generation.
- Coordinated with product development teams to incorporate client feedback into future offerings.
- Analyzed sales data to identify trends, optimize processes, and implement improvements.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Coperate Social Responsibility
Luminoso Media
11.2013 - 05.2019
- Collaborated with marketing departments to promote company''s CSR activities through various media channels.
- Engaged employees at all levels in CSR efforts, fostering a sense of pride and ownership in company initiatives.
- Designed employee volunteer programs, promoting team-building and strengthening corporate culture.
- Assisted clients in obtaining sustainability certifications, demonstrating commitment to responsible business practices.
- Oversaw charitable giving strategies that aligned with company values while addressing key social issues within targeted communities.
Education
Bachelor of Science (B.S.) in Business Administration -
Ecole Professionnelle Specialisee - La Cite Universite
Cotonou, Benin06.2009
Skills
- Fundraising strategy
- Cause Marketing
- Social Impact Assessment
- Social Entrepreneurship
- CSR Communications
- Teamwork and Collaboration
- Time Management
Certification
- BRAND MANAGEMENT, London School of Business Administration, London, United Kingdom, 12/01/23
- Marketing and comunications, International Business Management Institute, Berlin, Germany, 11/01/23
References
Reference upon request
Languages
Timeline
Production Technician /Inspector in Quality Assurance and Quality Control
Apotex
03.2024 - Current
Customer Service Representative
EJ Securities
11.2019 - 12.2023
Coperate Social Responsibility
Luminoso Media
11.2013 - 05.2019
Sales and Customer Support Manager
Cadbury Nigeria Plc
08.2009 - 10.2019
Bachelor of Science (B.S.) in Business Administration -
Ecole Professionnelle Specialisee - La Cite Universite
- BRAND MANAGEMENT, London School of Business Administration, London, United Kingdom, 12/01/23
- Marketing and comunications, International Business Management Institute, Berlin, Germany, 11/01/23
Similar Profiles
Daniel Victor Kanka FrancisDaniel Victor Kanka Francis
P2P Account Lead at ApotexP2P Account Lead at Apotex
Julie BerduscoJulie Berdusco
Sales Representative at ApotexSales Representative at Apotex
Ayomide OgunsusiAyomide Ogunsusi
Order Packer at ApotexOrder Packer at Apotex