People-oriented team leader, successful in monitoring performance, delegating work, and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Results-driven Warehouse Supervisor and operations professional with over 3 years of leadership experience in high-volume logistics and distribution environments. Proven ability to lead teams, optimize workflows, enforce safety and quality standards, and drive operational efficiency. Strong background in process compliance, KPI monitoring, training, and continuous improvement, with transferable skills applicable to QA and regulated environments. Actively seeking warehouse, operations, or QA technician roles in Canada.
Work History
REGIONAL MANAGER
Nett Pharmacy
, Nigeria
01.2020 - 2022
Compiled and presented detailed monthly reports to senior management, outlining regional branch activities.
Highlighted key insights and findings from on-site evaluations to support strategic decision-making.
Identified and resolved critical issues related to facilities and IT infrastructure, ensuring smooth operations.
Conducted audits of cash flow and bank deposits during branch visits, enforcing adherence to standards.
Facilitated training sessions for branch managers and staff on operational protocols and customer service.
Collaborated with branch staff to align performance targets, fostering a culture of accountability.
Provided analyses of competitor activities to inform decision-making and strategic adjustments.
Team Lead/Supervisor
Dynamic Parcel Distribution (DPD)
, United Kingdom
2022 - 2025
Supervised daily warehouse and parcel distribution operations in a high-volume environment handling 10,000–15,000 parcels per shift
Led and coordinated teams of 15–30 warehouse operatives and delivery staff, ensuring productivity, accuracy, and on-time dispatch
Planned shifts, allocated workloads, and balanced labour resources, improving operational efficiency during peak demand periods
Monitored and reported on key performance indicators (KPIs) including throughput, accuracy rates, turnaround time, and attendance
Improved workflow efficiency by identifying bottlenecks and implementing process adjustments, contributing to reduced delays and rework
Enforced health and safety standards, contributing to a strong safety culture and minimal workplace incidents
Trained and onboarded new employees on warehouse systems, scanning processes, SOPs, and quality expectations, reducing onboarding errors
Conducted routine quality checks to ensure compliance with standard operating procedures and operational requirements
Identified delivery discrepancies and process deviations, documenting issues and supporting corrective and preventive actions (CAPA)
Acted as a key point of contact between frontline staff and management, providing clear communication on performance, risks, and improvement areas
COMMUNITY CHAMPION
The Brunswick Centre
, United Kingdom
2022 - 2023
Established strong partnerships with healthcare professionals and local leaders to strengthen community health initiatives.
Promoted smoking cessation and HIV prevention efforts while engaging the community in health improvement strategies.
Executed various events, providing educational resources and launching effective public health campaigns.
Enhanced awareness of significant health issues, encouraging individual participation in improving health outcomes.
Facilitated workshops on preventive measures, equipping community members with essential knowledge for informed health choices.
BRANCH MANAGER
MedPlus Pharmacy
, Nigeria
2016 - 2019
Utilized diverse strategies to meet budget goals while identifying competitive dynamics in the market.
Built strong partnerships with staff, colleagues, and external entities to enhance collaboration.
Drove sales growth through superior customer engagement and effective relationship management.
Executed detailed patient counseling sessions to safeguard against potential drug interactions.
Optimized inventory systems for improved stock maintenance and reduction of waste.
Led professional development initiatives focusing on advanced practices in pharmaceuticals.
Instilled a culture of continuous learning among staff to elevate standards of service.
CLINICAL PHARMACIST (Internship)
State Specialist Hospital
, Nigeria
2012 - 2013
Managed efficient medication dispensation for beneficiaries of National Health Insurance Scheme at Pharmacy Unit, ensuring precise distribution and compliance with regulations.
Delivered patient-centered care across various shifts, maintaining high-quality healthcare services and addressing patient needs.
Administered medications swiftly at Accident and Emergency Pharmacy Unit, prioritizing critical care for patients in urgent medical situations.
Facilitated dispensing of antiretroviral medications at specialized ARV Pharmacy Unit, providing personalized counseling to enhance treatment adherence.
INDUSTRIAL TRAINING
Evans Medical PLC
, Nigeria
2007 - 2008
Conducted comprehensive quality assurance tests on drug samples and excipients to ensure compliance with stringent standards.
Executed water quality assessments, adhering to regulatory guidelines for environmental safety.
Analyzed test results meticulously, documenting findings and implementing corrective actions for product quality.
Education
MASTERS IN PUBLIC HEALTH -
University of Huddersfield
England
09.2023
BACHELORS OF PHARMACY -
Igbinedion University
Nigeria
12.2011
Skills
Effective communication
Managerial and leadership skills
Pharmaceutical knowledge
Adaptability and Attention to detail
Problem-solving
Employee engagement strategies
Warehouse supervision
Order fulfillment and distribution
Labor planning and scheduling
Inventory management and accuracy
KPI tracking and reporting
SOP compliance and CAPA support
Quality assurance and documentation
Deviation analysis
Process auditing
Health & Safety Compliance
Incident Prevention & Reporting
Warehouse Scanning Systems
Microsoft Excel & Reporting Tools
Awards
MEMBER, Pharmaceutical Society of Nigeria (PSN)
MEMBER, Association of Community Pharmacist of Nigeria (ACPN)
MEMBER, Young Pharmacist Group (YPG)
Three time best employee at DPD Bradford, England
Best Branch Manager, Medplus Pharmacy Limited, Lagos, Nigeria, 2019
Best Intern Pharmacist, State Specialist Hospital (SSH) Akure, Ondo State, 02/13
Awarded letter of commendation in recognition of outstanding performance, NYSC. Nigeria 2013
References
Dr. Mike Snowden, Head of Department, School of Health Sciences, University of Huddersfield, Huddersfield, England, United Kingdom, m.snowden@hud.ac.uk, 01 484 257486
Dr. John Stephenson, Personal Academic Tutor (PAT), School of Health Sciences, University of Huddersfield, Huddersfield, England, United Kingdom, j.stephenson@hud.ac.uk, 01 484 257369
Prof. Igbe Ighodaro, Dean, College of Pharmacy, University of Igbinedion, Okada, Edo State, +2348166058559
Professional Trainings And Certifications
Professional Certificate in Mental Health Awareness, 05/24, Blessed Cosmopolitan College, 20-22 Wenlock Road, London, UK
Professional Diploma in Supply Chain Management, 05/24, American Institute of Supply and Transport, 1942 Broadway Ste 314C, Boulder, CO, 80302
The Role of Pharmacists on adherence in chronic medication, Stern and Kay Consulting Ltd
Managing Migraine in an Evolving Treatment Landscape: Opportunities for the Pharmacist, 07/22, Pharmacy Times Continuing Education (PTCE)
Certificate of Achievement in OTC Expert: Mouth care, 03/21
Certificate of Achievement in OTC Expert: Allergy, 02/21
Certificate of Achievement in Healthy Living: COVID-19 Prevention, 01/21
Certificate of Achievement in Introduction to Customer Service, 11/20
Certificate of Achievement in All Our Health: Adult Obesity and Childhood Obesity, 10/20
Certificate of Achievement in Antimicrobial Stewardship for Community Pharmacy, 09/20
Certificate of Achievement in Managing symptoms of constipation, 03/21
Certificate of Achievement in Antimicrobial resistance: the mechanisms, impact, and management of resistance to antimicrobial agents, 12/20
Letter of Completion in Exploring the practical use of GLP-1 RAs in type 2 diabetes, 07/20, Canadian Healthcare Network, Canada
Community And Public Service
As Regional Manager of Nett Pharmacy, I spearheaded a comprehensive health project focused on educating young students about worm infestation in children at FORTE-RIGHT Nursery & Primary School, Nigeria 2021
Led an extensive community outreach initiative in Ikoyi, Lagos, while serving as the Regional Manager of Nett Pharmacy, Nigeria. 2021
Spearheaded a comprehensive community outreach program in Agungi Community, Lagos State, during my tenure as the Branch Manager of Medplus Pharmacy. 2018
Engaged in a significant community outreach initiative in Nigeria as part of my National Youth Service. 2013
Contributed a range of valuable items and medical test equipment to the Enugu State NYSC Medical Team in March 2012.