MICHAEL ODIGIE
Pickering,ON
Summary
Experienced Senior Business Analyst with a proven track record in leading digital transformation, process optimization, and operational improvement initiatives within the financial services sector. Skilled at engaging stakeholders, reengineering business processes, and leveraging data insights to provide strategic recommendations. Certified in CBAP, PMP, and Lean Six Sigma Black Belt, demonstrating a commitment to driving sustainable value and delivering customer-centric solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head of Operational Excellence and Business Transformation
Zone Payment Network Limited
10.2024 - Current
- Developed and implemented an Operational Excellence Framework, improving process efficiency and reducing cross-functional friction.
- Led the design of an AI-enabled Knowledge Management System, decreasing training time by 15%.
- Standardized business development and pipeline management processes, boosting conversion rates by 10%.
- Collaborated with stakeholders to redesign onboarding processes, achieving a 15% improvement in turnaround time.
Lead, Business Analysis and Optimization
Access Bank PLC
07.2024 - 10.2024
- Engineered a digital onboarding solution for diaspora clients, reducing onboarding time by 30%.
- Designed a corporate banking due diligence tool, cutting onboarding delays by 85%.
- Revamped treasury processes, increasing fixed-income share of wallet and deposits by 7%.
- Analyzed operational data to recommend improvements across 32 processes.
- Paid attention to detail while completing assignments.
Senior Business Analyst
Stanbic IBTC Bank Limited
01.2023 - 06.2024
- Led a corporate banking transformation project, reducing operational losses by 20% and boosting revenue by 15%.
- Designed an inter-entity onboarding solution, reducing turnaround time by 50%.
- Created a project prioritization framework that saved over $140,000.
- Developed a digital maturity model to guide automation and innovation efforts.
Senior Business Consultant
PricewaterhouseCoopers
01.2022 - 01.2023
- Conducted strategic assessments and proposed solutions that improved client profitability by 15%.
- Delivered client projects ahead of schedule, contributing to a 20% increase in revenue.
- Spearheaded the design of a Board Information Tool based on user experience insights.
- Co-authored winning business proposals, increasing client acquisition rates.
E-channels Business Analyst
Ecobank Nigeria Ltd
03.2018 - 01.2022
- Co-developed SME payment solutions, leading to a 19% revenue increase.
- Launched internet banking enhancements, increasing transaction volume by 51%.
- Led user training and onboarding support, ensuring smooth channel adoption.
- Managed queries and documentation to maintain service quality standards.
Finance Business Analyst
Ikeja Electric
03.2017 - 03.2018
- Monitored key performance indicators, conducted period close activities, prepared financial reports, and reconciled sub-ledger entries.
Education
Bachelor of Science - Accounting
University of Benin
09.2014
Skills
- Process optimization
- Integrated project and change leadership
- Stakeholder Engagement
- Digital innovation management
- Requirements Elicitation & Documentation
- Agile & Waterfall Methodologies
Accomplishments
Achieved over $500,000 in cost optimization projects across financial services and technology-driven organizations
Certification
- Lean Six Sigma Black Belt (LSSBB)
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP)
- Scrum Fundamentals Certified (SFC)
Languages
English
Native or Bilingual
Timeline
Head of Operational Excellence and Business Transformation
Zone Payment Network Limited
10.2024 - Current
Lead, Business Analysis and Optimization
Access Bank PLC
07.2024 - 10.2024
Senior Business Analyst
Stanbic IBTC Bank Limited
01.2023 - 06.2024
Senior Business Consultant
PricewaterhouseCoopers
01.2022 - 01.2023
E-channels Business Analyst
Ecobank Nigeria Ltd
03.2018 - 01.2022
Finance Business Analyst
Ikeja Electric
03.2017 - 03.2018
Bachelor of Science - Accounting
University of Benin
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