Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills of customer care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
Securi Gaurd
03.2023 - Current
Responded promptly to all Tenants inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Developed strong relationships with Tenants in order to ensure smooth operations between Companies.
Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
Handled mail and package deliveries, keeping items secure.
Scheduled conference room and other reservations using proprietary software.
Updated front desk's concierge book to maintain most relevant visitor information.
Scheduled space or equipment for special programs, meetings and conferences.