Michael Obruche
Scarborough,ON
Summary
Highly adaptable professional with a proven ability to thrive in fast-paced environments. Effective team player known for fostering collaboration and achieving collective goals. Quick learner with a meticulous attention to detail, ensuring accuracy and quality in every task. Seeking opportunities to leverage these skills and contribute to a dynamic team environment
Overview
2
2
years of professional experience
1
1
Language
Work History
Customer Service Representative
Mark
11.2023 - 03.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and backed up other customer service managers.
- Worked well in a team setting, providing support and guidance.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Restaurant Worker
Zora
04.2023 - 11.2023
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Worked well in a team setting, providing support and guidance and ability to Work effectively in fast-paced environments.
- Prepared and cooked meals according to recipes and customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
Warehouse Worker
Workers
01.2022 - 09.2022
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Assembled part prior for distribution
Education
GED -
Centennial College of Applied Arts And Technology
Scarborough, ON04.2024
Skills
Problem-solving aptitude
undefinedTimeline
Customer Service Representative
Mark
11.2023 - 03.2024
Restaurant Worker
Zora
04.2023 - 11.2023
Warehouse Worker
Workers
01.2022 - 09.2022
GED -
Centennial College of Applied Arts And Technology