Summary
Overview
Work History
Education
Skills
Timeline
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Michael Obruche

Scarborough,ON

Summary

Highly adaptable professional with a proven ability to thrive in fast-paced environments. Effective team player known for fostering collaboration and achieving collective goals. Quick learner with a meticulous attention to detail, ensuring accuracy and quality in every task. Seeking opportunities to leverage these skills and contribute to a dynamic team environment

Overview

2
2
years of professional experience
1
1
Language

Work History

Customer Service Representative

Mark
11.2023 - 03.2024
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and backed up other customer service managers.
  • Worked well in a team setting, providing support and guidance.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Restaurant Worker

Zora
04.2023 - 11.2023


  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Worked well in a team setting, providing support and guidance and ability to Work effectively in fast-paced environments.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.

Warehouse Worker

Workers
01.2022 - 09.2022
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Assembled part prior for distribution


Education

GED -

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2024

Skills

Problem-solving aptitude

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Timeline

Customer Service Representative

Mark
11.2023 - 03.2024

Restaurant Worker

Zora
04.2023 - 11.2023

Warehouse Worker

Workers
01.2022 - 09.2022

GED -

Centennial College of Applied Arts And Technology

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Michael Obruche