Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Languages
Timeline
Quote
Work Availability
Work Preference
AdministrativeAssistant
Michael Ninacs

Michael Ninacs

Dunvegan,ON

Summary

Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Operations Manager

Test Equipment Distributors, LLC.
05.2023 - Current
  • Responsible for providing strategic leadership for the company by working with the CEO, President, and other management to establish long-range goals, strategies, plans, and policies.
  • Responsible for providing daily management of the inside operations of the company consisting of three groups - customer care, procurement, and shipping and receiving.
  • Improved operational efficiency by designing and implementing streamlined processes and implementing cost-saving measures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

General Manager

Test Equipment Distributors Canada Inc.
01.2021 - Current
  • Oversaw the sales and marketing of 40+ partners for non-destructive testing equipment, consumables, and services.
  • Developed and implemented strategies to increase revenue and profitability that allowed an average 21% increase in year over year revenue.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Through detailed market analysis, implemented a growth plan for Western Canada that resulted in an average of 1000% growth in year over year revenue.
  • Managed a diverse team of professionals located across Canada - fostering a positive work environment and high employee satisfaction.
  • Responsible for budgeting and financial forecasting, and ensuring that the company complies with all relevant laws and regulations.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Business Development Manager

Test Equipment Distributors Canada Inc.
08.2018 - 01.2021
  • Organized and hosted events with key stakeholders increasing market visibility and market share
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Attend trade shows and industry events across Canada and the USA.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.

Application Specialist

SCIREQ Scientific Respiratory Equipment Inc.
09.2017 - 08.2018
  • Organized and conducted installations and training at multiple universities and hospitals.
  • Developed customized solutions for scientific research, resulting in increased satisfaction and retention rates.
  • Resolved complex technical issues by performing thorough diagnostics and implementing effective solutions.
  • Contributed to equipment specific articles and information.
  • Enhanced user experience by streamlining software applications and addressing customer needs.

Inside Sales Representative

Compugen Inc.
11.2016 - 09.2017
  • Assisted outside sales representative with sales in education, healthcare, and government verticals
  • Worked with a team of industry experts to provide accurate assessments for planned equipment purchases
  • Provided timely quotes achieving monthly quota of 25+ per week
  • Handled 100+ inbound calls per day.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.

Inside Sales Representative

Compugen Inc.
11.2016 - 09.2017
  • Assisted outside sales representative with sales in education, healthcare, and government verticals
  • Worked with a team of industry experts to provide accurate assessments for planned equipment purchases
  • Provided timely quotes achieving monthly quota of 25+ per week
  • Handled 100+ inbound calls per day.

Personal Support Worker

Christian Horizons
05.2013 - 11.2016
  • Advocated for a group of 10+ residents with various levels of developmental delay.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Team lead for a location managing 10+ residents.
  • Provided emergency intervention multiple times that resulted in life altering status.
  • Planned and implemented a trip for 1 resident allowing a lifetime dream of visiting Toronto to be achieved.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.

Education

Bachelor of Science - Biology

Carleton University
Ottawa, ON
10.2016

Bachelor of Science - Unfinished - Mechanical Engineering

Concordia University
Montreal, QC

Skills

  • Financial Management
  • Contract Management
  • Maintenance Planning
  • Health and Safety Compliance
  • Labor Relations
  • Workflow Optimization
  • Performance Monitoring
  • Organizational Management
  • Data Analysis
  • Process Improvement
  • Business Planning
  • Inventory Management

Accomplishments

  • Increased company market share by 29% in just 12 months.
  • Asked to participate in a Management panel hosted by Mohawk College in 2022.
  • Promoted to Operations Manager after 3 years with the company and will be promoted to President within the next year.

Affiliations

  • Canadian Institute of Non Destructive Evaluation
  • The American Society of Nondestructive Testing
  • Nondestructive Testing Management Association

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Operations Manager

Test Equipment Distributors, LLC.
05.2023 - Current

General Manager

Test Equipment Distributors Canada Inc.
01.2021 - Current

Business Development Manager

Test Equipment Distributors Canada Inc.
08.2018 - 01.2021

Application Specialist

SCIREQ Scientific Respiratory Equipment Inc.
09.2017 - 08.2018

Inside Sales Representative

Compugen Inc.
11.2016 - 09.2017

Inside Sales Representative

Compugen Inc.
11.2016 - 09.2017

Personal Support Worker

Christian Horizons
05.2013 - 11.2016

Bachelor of Science - Biology

Carleton University

Bachelor of Science - Unfinished - Mechanical Engineering

Concordia University

Quote

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood...
Theodore Roosevelt

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Career advancementCompany CultureWork from home optionStock Options / Equity / Profit Sharing
Michael Ninacs