Summary
Overview
Work History
Education
Skills
LANGUAGES
Websites
Timeline
Generic

Michael Nguyen

Hemet,CA

Summary

Experienced sales professional with a demonstrated history of executing exceptional sales results. Skilled in elevating sales performance through strategic networking, maintaining strong client based relationships & proficient product knowledge. Dedicated to ongoing development and sustaining exceptional standards of professionalism.

Overview

4
4
years of professional experience

Work History

Internet Sales Manager

Tim Moran Hyundai
01.2025 - Current
  • Converted qualified & unqualified leads into appointments and successfully closed a high volume of sales
  • Handle incoming leads through different sources of inquiries with a high appointment closing ratio.
  • Proficient experience with CRM Dealersocket, Auto Alert, Dealer Activator, CarNow& Conversica.
  • Developed and implemented innovative online sales strategies to drive traffic and increase conversions.
  • Consistently achieved a high conversion rate from appointments to closed sales

Service Concierge Manager

Tim Moran Hyundai
08.2024 - 01.2025
  • Partnered with service advisors to identify upgrade candidates, set appointments, and deliver personalized upgrade solutions that increased dealership sales
  • Consistently engaged 40-50 service clients per day, driving revenue by converting service traffic into vehicle upgrade sales
  • Equity valuations, Premium Service Contract sales, Service Trade Appraisals

Service Concierge Manager

Gosch Hyundai
12.2023 - 08.2024
  • Partnered with service advisors to identify upgrade candidates, set appointments, and deliver personalized upgrade solutions that increased dealership sales
  • Consistently engaged 40-50 service clients per day, driving revenue by converting service traffic into vehicle upgrade sales
  • Equity valuations, Premium Service Contract sales, Service Trade Appraisals

Sales Consultant

Gosch Hyundai
01.2022 - 12.2023
  • Proven track record of successfully closing deals while meeting customer satisfaction standards.
  • Highly knowledgeable about different models of vehicles available in the market.
  • Efficiently handled paperwork related to car sales, including contracts, title transfers.
  • Excelled in providing exceptional customer service in a fast-paced environment.
  • Mastered the art of negotiating for best possible deals for both customers and company.
  • Familiarity with local regulations regarding car purchases, warranties, taxes.

Education

California State University-Fullerton
Fullerton, CA

High School Diploma -

West Valley High School
Hemet, CA

Skills

  • Exceptional Sales Results
  • Adaptability in Fast-Paced Sales Environments
  • Gross producer selling front and back end products (KARR Security, Ceramic Coating, GAP, Service Contracts, Maintenance Plans, Tire & Wheel)
  • Dealer Activator, Dealersocket, Auto Alert, Car Now, Roadster, Conversica
  • High closing ratio / sales conversion
  • Prospecting & lead generation
  • Active listening & objection handling
  • Product demonstrations & presentations

LANGUAGES

English - Native
Vietnamese - Bilingual

Timeline

Internet Sales Manager

Tim Moran Hyundai
01.2025 - Current

Service Concierge Manager

Tim Moran Hyundai
08.2024 - 01.2025

Service Concierge Manager

Gosch Hyundai
12.2023 - 08.2024

Sales Consultant

Gosch Hyundai
01.2022 - 12.2023

California State University-Fullerton

High School Diploma -

West Valley High School
Michael Nguyen