Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
References
Timeline
Generic

Michael Newman

San Francisco

Summary

Dynamic and results-driven professional with extensive experience at Amazon.com Services, excelling in materials handling and inventory management. Proven ability to enhance workplace efficiency through effective teamwork and attention to detail. Skilled in RF scanning and committed to delivering exceptional customer service while maintaining safety standards. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Motivated fc associate with several years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FC Associate I, L1

Amazon.com Services, LLC
Brisbane
10.2024 - 04.2025
  • Sorted dozens of packages for rapid delivery, ensuring timely and intact arrivals.
  • Maintained orderly backroom stock to improve workplace efficiency.
  • Ensured compliance with health and safety regulations throughout workplace operations.
  • Inventoried shelf items to maintain accurate stock levels.
  • Collaborated with departments to enhance overall customer service quality.
  • Processed returns in alignment with company policies and procedures.
  • Prepared work areas for subsequent shifts, fostering teamwork among colleagues.
  • Represented Amazon's core values in packaging and dispatching items.

Dishwasher

The Service Companies (TSC)
San Francisco
01.2024 - 06.2024
  • Operated commercial dishwasher to ensure sanitation of dishes for restaurant service.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and kitchen equipment.
  • Inspected returned dishes for cleanliness before restocking on shelves.
  • Informed supervisors of machine malfunctions during operation.
  • Disposed of broken or chipped glassware following safety procedures.
  • Maintained adequate levels of cleaning supplies for dishwashing tasks.
  • Handled high volumes of dishes efficiently during peak hours.
  • Communicated with team members to coordinate duties during busy periods.

Sortation Associate

Amazon.com Services
San Francisco
10.2023 - 01.2024
  • Organized packages into designated containers for delivery.
  • Ensured all safety regulations were followed at all times while operating machinery.
  • Continuously monitored work area for potential safety hazards or violations.
  • Scanned barcodes on packages using RF scanners.
  • Operated conveyor belt systems to move items from one station to the next.
  • Provided support during peak periods by working extended shifts when required.
  • Followed established procedures to handle hazardous material safely.
  • Verified shipping information against customer orders for accuracy.
  • Communicated effectively with supervisors regarding progress updates on assigned tasks.
  • Met daily productivity goals set by management team.
  • Collaborated with other team members to ensure efficient workflow of packages through the process line.
  • Inspected packages for damage or incorrect labeling prior to sorting.
  • Reported any damaged shipments immediately to supervisor.
  • Followed safety protocols when operating machinery or lifting heavy objects.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Met demanding performance targets by working efficiently and backing up fulfillment team members.
  • Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.

General Merchandise Expert

Target
San Francisco
10.2023 - 01.2024
  • Resolved customer complaints promptly while maintaining professionalism.
  • Monitored stock levels and communicated needs to supervisors for timely replenishment.
  • Inspected products for defects before stocking to ensure quality control.
  • Assisted customers in locating products, enhancing shopping experience.
  • Stocked shelves with new merchandise and removed outdated items.
  • Updated pricing and promotional signage to drive sales effectively.
  • Arranged merchandise attractively to boost customer interest.
  • Participated in promotional events to support overall sales initiatives.

Dishwasher and Food Prep

Gordon Biersch Brewery Restaurant
Burbank
05.2023 - 09.2023
  • Prepared and assembled fresh salads, desserts, and side dishes while upholding nutritional standards.
  • Ensured consistent quality by selecting and inspecting ingredients for freshness.
  • Collaborated with team members to prioritize tasks during busy periods, promoting efficient workflow.
  • Maintained organized work areas while adhering to strict food safety guidelines.
  • Cleaned dishes using machine or hand methods, ensuring compliance with sanitation regulations.
  • Assisted kitchen staff with various duties, including dishwashing and organizing storage areas.
  • Transported clean dishes from kitchen to front of house staff for service readiness.
  • Swept and mopped floors at end of shifts to maintain sanitary conditions.

Lot Attendant (Seasonal)

SP Plus Corp (Dodger Stadium)
Los Angeles
08.2022 - 05.2023
  • Maintained organized parking lot to create positive first impression for customers.
  • Managed vehicle flow to optimize space utilization efficiently.
  • Directed drivers to available parking spots to enhance customer experience.
  • Implemented procedures that minimized wait times for customers.
  • Responded promptly to emergencies, notifying appropriate personnel without delay.
  • Resolved customer complaints to uphold high standards of service.
  • Assisted customers in navigating parking structures and payment systems effectively.
  • Positioned barricades and gates to improve traffic flow throughout parking lot.

Cast Member/Floor Staff

Regal Cinemas, Inc. (Regal LA LIVE)
Los Angeles
07.2021 - 11.2022
  • Maintained cleanliness of auditoriums, restrooms, lobbies, and hallways per company standards.
  • Delivered exceptional customer service by verifying tickets and IDs for entry.
  • Processed cash and credit card transactions accurately using POS systems.
  • Trained new team members on standard operating procedures for guest services.
  • Resolved guest inquiries and complaints promptly to ensure satisfaction.
  • Monitored guest behavior to uphold safety protocols throughout facility.
  • Collaborated with colleagues to enhance efficiency during operational shifts.
  • Restocked food items, beverages, and merchandise at concession stands.

Housekeeping

The Dolby Theatre
Hollywood
01.2020 - 10.2021
  • Executed housekeeping tasks, including trash disposal and room cleaning, to enhance guest experience.
  • Maintained organization and cleanliness of carts, equipment, and storage areas for operational efficiency.
  • Restocked toiletries, towels, and bedding to ensure satisfaction among guests.
  • Conducted thorough cleaning activities such as dusting, vacuuming, and mopping to uphold standards.
  • Adhered to safety procedures for handling cleaning chemicals to ensure workplace safety.
  • Performed light duties including laundry and vacuuming to maintain facility standards.

GM Clerk

Pavilions (VONS)
Beverly Hills
03.2020 - 03.2021
  • Delivered exceptional service to diverse customers, addressing inquiries and resolving complaints.
  • Ensured compliance with health codes and safety regulations, maintaining cleanliness throughout facility.
  • Restocked shelves with fresh produce, dairy products, and dry goods to ensure inventory availability.
  • Maintained store aisles in clean and organized condition to enhance shopping experience.
  • Assisted customers in locating items and providing tailored product recommendations.
  • Cleaned and disinfected store regularly to promote customer safety and satisfaction.
  • Gathered carts to facilitate convenient shopping for customers.
  • Organized backroom areas for efficient merchandise storage.

Dishwasher/Salad Prep

Simply Salad
Los Angeles
01.2020 - 10.2020
  • Executed thorough cleaning of dishes and kitchen areas to uphold food safety standards.
  • Scrubbed and sanitized all dishes, utensils, pots, and pans.
  • Operated commercial dishwasher, loading dirty dishes and unloading clean items.
  • Swept and mopped kitchen floors regularly throughout shift.
  • Disposed of garbage and trash in compliance with health regulations.
  • Informed supervisors immediately regarding any machine malfunctions observed during shifts.
  • Maintained inventory of cleaning supplies for efficient dishwashing operations.
  • Assisted chef with food preparation, measurements, and storage as needed.

Dishwasher/Utility

Guided Discoveries
Avalon
07.2019 - 11.2019
  • Disassembled equipment and cleaned dining areas after mealtimes.
  • Operated industrial dishwashing machine to efficiently process large volumes of dishes.
  • Sorted and organized dirty dishes to optimize washing operations.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Assisted in food preparation by peeling, chopping, and cutting ingredients as needed.
  • Managed inventory of cleaning supplies and notified supervisor for restocking.
  • Followed safety procedures to prevent kitchen accidents.
  • Collaborated with kitchen staff during peak periods to ensure workflow.

Education

Custodial Certification - Custodial

City College of San Francisco
San Francisco, CA
12-2024

Master of Applied Science - Computer and Information Systems

University of Phoenix
Phoenix, AZ
12-2022

Bachelor of Science - Information Technology

University of Phoenix
Phoenix, AZ
02.2020

Skills

  • Materials handling and warehouse experience
  • Loader and heavy equipment operation
  • Electric pallet jack and pallet jack usage
  • Order picking and stock replenishment
  • Load and unload operations
  • RF scanner and barcode scanning
  • Packaging efficiency
  • Inventory management and record keeping
  • Customer service and effective communication
  • Project management and data analysis
  • Attention to detail and time management
  • Technical troubleshooting and adaptability
  • Team collaboration and workplace organization

Certification

  • Certification of Completion, 12/01/24, Present
  • Food Handler Certification, 12/01/22, 12/31/25
  • Non-CDL Class C, 04/01/23, 08/31/25

Willing To Relocate

  • San Francisco, CA
  • San Francisco Bay Area, CA
  • San Francisco International Airport, CA

References

References available upon request.

Timeline

FC Associate I, L1

Amazon.com Services, LLC
10.2024 - 04.2025

Dishwasher

The Service Companies (TSC)
01.2024 - 06.2024

Sortation Associate

Amazon.com Services
10.2023 - 01.2024

General Merchandise Expert

Target
10.2023 - 01.2024

Dishwasher and Food Prep

Gordon Biersch Brewery Restaurant
05.2023 - 09.2023

Lot Attendant (Seasonal)

SP Plus Corp (Dodger Stadium)
08.2022 - 05.2023

Cast Member/Floor Staff

Regal Cinemas, Inc. (Regal LA LIVE)
07.2021 - 11.2022

GM Clerk

Pavilions (VONS)
03.2020 - 03.2021

Housekeeping

The Dolby Theatre
01.2020 - 10.2021

Dishwasher/Salad Prep

Simply Salad
01.2020 - 10.2020

Dishwasher/Utility

Guided Discoveries
07.2019 - 11.2019

Custodial Certification - Custodial

City College of San Francisco

Master of Applied Science - Computer and Information Systems

University of Phoenix

Bachelor of Science - Information Technology

University of Phoenix

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