Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Michael Nava

Delano,CA

Overview

10
10
years of professional experience

Work History

Merchandiser

Pepsi Beverages
12.2025 - Current
  • Push out product to sales floor from delivery. Organize back room to over see out of stocks for stores.
  • Developed visually appealing product displays to enhance customer engagement and drive sales.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspect merchandise for quality and arranged proper display location on floor.

Sales relief

Keurig Dr Pepper
08.2022 - 11.2025
  • Worked with coworkers to complete tasks.
  • Helped set up stores to meet a certain schematic based on the contract the customer chose.
  • Communicate with customers about new product and special deals they qualify for.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Focused on learning new skills and staying updated with industry.

Warehouse picker

Hillman
06.2022 - 08.2022
  • Picked and packed orders accurately to meet daily shipping requirements and maintain efficiency.
  • Collaborated with team members to optimize workflow and prioritize tasks for timely order fulfillment.
  • Conducted regular inventory checks to maintain stock accuracy and support inventory management efforts.
  • Used handheld RF scanners to read barcodes and sort items with accuracy.
  • Scanned barcodes and entered data into inventory management software.
  • Maintained organized and clean work area.
  • Hand-selected and packed orders for shipment according to customer specifications.

Water Meter Reader

Vaugh Water Co
01.2019 - 04.2022
  • Conducted regular water meter readings to accurately assess consumption and identify discrepancies.
  • Recorded and maintained detailed logs of meter data to support billing accuracy and reporting.
  • Collaborated with customer service teams to address inquiries and resolve billing issues effectively.
  • Inspected meters for functionality, reporting malfunctions to facilitate timely repairs and replacements.
  • Provided insights on reading patterns to assist in identifying potential water conservation opportunities.

Assistant Manager

99 Cent Store
06.2016 - 01.2019
  • Oversaw daily operations to maintain high standards of customer service and store presentation.
  • Coordinated staff schedules and delegated tasks to optimize team productivity during peak hours.
  • Trained new employees on company policies, procedures, and customer engagement techniques.
  • Resolved customer inquiries and complaints promptly to enhance overall shopping experience.
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.

Education

High School Diploma - undefined

Cesar Chavez High School
Delano
06.2015

Skills

  • Customer service
  • Multitasking
  • Attention to detail
  • Flexible and adaptable
  • Decision-making
  • Task prioritization
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Dependable and responsible
  • Active listening
  • Calm under pressure
  • Customer relations

LANGUAGES

Spanish - Conversational

Timeline

Merchandiser

Pepsi Beverages
12.2025 - Current

Sales relief

Keurig Dr Pepper
08.2022 - 11.2025

Warehouse picker

Hillman
06.2022 - 08.2022

Water Meter Reader

Vaugh Water Co
01.2019 - 04.2022

Assistant Manager

99 Cent Store
06.2016 - 01.2019

High School Diploma - undefined

Cesar Chavez High School
Michael Nava