Results-driven Operations Manager with expertise in team leadership, budget management, and process optimization. Skilled in enhancing maintenance efficiency and minimizing downtime. Over 10 years of hands-on experience in repairs across various retail environments.
Work History
Manager
8 Years 9 Months
Aaa Commercial Maintenance | 02.2018 - Current
Oversaw maintenance staff, assigning tasks and supporting performance through clear direction and coaching.
Coordinated preventive maintenance schedules to reduce equipment downtime and service disruptions.
Managed daily commercial maintenance operations, ensuring consistent service delivery and workflow coordination.
Assessed work orders to prioritize urgent requests while maintaining accurate completion records.
Implemented safety procedures to support compliant, organized, and efficient jobsite operations.
Collaborated with vendors and contractors to schedule repairs and maintain service quality.
Reviewed facility conditions regularly to identify issues and recommend timely corrective action.
Improved maintenance processes to strengthen productivity, reliability, and team accountability.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
streamlined marketing to attract new customers and promote business.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Owner Lead Hand
6 Years
Ucc Contracting | 01.2012 - 01.2018
Directed contracting operations, aligning project scope, timelines, and client expectations.
Oversaw jobsite scheduling, workforce coordination, and day-to-day workflow execution.
Reviewed estimates, proposals, and budgets to maintain cost control and profitability.
Negotiated subcontractor agreements and sourced materials to support project delivery.
Enforced safety standards and regulatory compliance across active construction sites.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Improved team productivity by introducing innovative project management tools and techniques.
Lead Hand Carpenter
10 Years
doug terry homes | 01.1994 - 01.2004
Supervised carpentry crew, assigned daily tasks, and maintained workflow alignment with project schedules.
Interpreted blueprints and job specifications to execute accurate framing and finish carpentry work.
Coordinated material staging, tool readiness, and jobsite organization to reduce downtime.
Enforced safety practices and ensured compliance with site procedures and construction standards.
Trained carpenters on hand tools, power tools, and proper installation techniques.
Mechanic
7 Years
Bk auto repair | 01.1987 - 01.1994
Diagnosed engine, brake, suspension, and electrical issues using inspection tools and service manuals
Performed preventive maintenance on heavy equipment, vehicles, and power systems to support safe operation
Repaired worn components, replaced parts, and verified assemblies met manufacturer specifications
Interpreted diagnostic codes, wiring diagrams, and technical schematics to isolate mechanical faults