Michael Morales
Temecula
Summary
Reliable Shift Lead at Jersey Mike's focusing on customer service, timeliness, customer service, and inventory management. Hard worker that is willing to put in the work to ensure peak efficiency. Creating positive environment for both customers and new staff alike.
Overview
6
6
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
Temecula, CA
03.2021 - 06.2025
- Supervised daily operations and ensured food safety standards.
- Trained new team members on customer service protocols.
- Managed inventory levels, coordinating weekly stock replenishment efforts.
- Lead workflow improvements to enhance efficiency during peak hours.
- Developed staff schedules and optimize labor costs.
- Completed store opening and closing procedures and balanced tills.
Dishwasher
The Local Provisions
Temecula, CA
08.2019 - 12.2020
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
No Degree - Early Childhood Studies
Palomar College
San Marcos, California, CASkills
- Inventory management
- Customer service focus
- Positive attitude
- Time management skills
- Heavy lifting
Timeline
Shift Lead
Jersey Mike's Subs
03.2021 - 06.2025
Dishwasher
The Local Provisions
08.2019 - 12.2020
No Degree - Early Childhood Studies
Palomar College