Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Moges

Summary

Reliable and experienced in customer service and retail. Over 6 years working in fast-paced environments like Home Depot, Low's Home Improvement and Elections BC. Skilled at staying organized, solving problems on the fly, and working with people from all backgrounds. Focused on keeping things running smooth, safe, and efficient.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Merchandiser & Customer Service

The Home Depot
12.2020 - Current

•Helped customers with product questions, inventory checks, and lifting heavy items

• Kept aisles clean, stocked, and safe

• Handled signs, labels, and restocking with tools and lifts
• Collaborate with teams to complete bay service tasks, set up promo signs, and update price labels
• Use hand tools, power tools, and lift equipment for pack-downs, displays, and store projects

Ballot Issuing Officer, Information Officer & Special Voting Officer at VGH

Elections BC
10.2024 - 04.2025

• Helped 250–400 voters per day at a busy polling station—answered questions and issued ballots
• Explained voting steps clearly so voters understood the process
• Verified documents, updated voter info, and kept records accurate
• Worked with the team to solve issues and keep operations running smoothly
• As a Special Voting Officer at VGH, visited 10 hospital floors in one day to help patients vote from their rooms

Customer Service Rep

Lowe's Home Improvement
04.2018 - 12.2020

• Handled cash, returns, and online orders while resolving customer issues
• Operated multi-line phones and coordinated with team members as needed
• Promoted store services through clear and respectful communication
• Helped customers with product questions, inventory checks, and heavy lifting

Education

Business/Arts

Coquitlam College

General studies & Nursing Prerequisites

Douglas College

Skills

    Good with people – patient, clear, and respectful
    Work well in a team – reliable and consistent
    Solve problems quickly without slowing things down
    Keep work areas clean, organized, and safe
    Follow safety rules and procedures
    Comfortable using POS, Zoom, Microsoft Office, and Teams

Certification

  • Standard First Aid & CPR (CSA Z1210-17- Intermediate), Certificate # 10451622.
  • Basic Life Support (HCP), Certificate # 104516220.
  • Issued by the Canadian Red Cross, Expiry Date: 2026-10-28

Timeline

Ballot Issuing Officer, Information Officer & Special Voting Officer at VGH

Elections BC
10.2024 - 04.2025

Retail Merchandiser & Customer Service

The Home Depot
12.2020 - Current

Customer Service Rep

Lowe's Home Improvement
04.2018 - 12.2020

General studies & Nursing Prerequisites

Douglas College

Business/Arts

Coquitlam College
Michael Moges