Michael Mobley
SAN DIEGO
Summary
Dynamic retail leader with a proven track record at Ralphs Grocery Store, excelling in performance monitoring and staff management. Achieved significant sales growth by implementing effective promotional planning and fostering a collaborative team environment. Highly motivated to drive operational efficiencies and enhance customer satisfaction through strategic inventory control and training initiatives.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
19
19
years of professional experience
Work History
Retail Store Manager
Ralphs Grocery Store
01.2013 - 06.2025
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Submitted orders for new inventory.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Executive Director
Seagate
02.2006 - 01.2015
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Education
Bachelor of Science -
University of Phoenix
San Diego, CA01-2009
Central High School
Fresno, CA06-2003
Skills
- Performance monitoring
- Promotional planning
- Strong multi-tasking
- Sales growth
- Problem-solving
- Documentation expertise
- Cost control
- Stock management
- Supplier communication
- Store operations
- Staff management
- Store maintenance
- Safety mindset
- Reporting
- Point of sale systems
- Quality assurance
- Meticulously detail-oriented
- Advertising and marketing
- Operations oversight
- Shift scheduling
- Visual merchandising
- Inventory control
- Store opening and closing
- Detail-oriented
- Retail employee training
- Merchandise strategizing
- Upselling and cross selling
- Quality assurance mindset
- Vendor collaboration
- Incident reporting
- Decision-making skill
- Highly motivated
- Hiring management
- Budget administration
- Financial oversight
- Recruitment and hiring
Timeline
Retail Store Manager
Ralphs Grocery Store
01.2013 - 06.2025
Executive Director
Seagate
02.2006 - 01.2015
Bachelor of Science -
University of Phoenix
Central High School
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