Michael Midyette
Canal Flats,BC
Summary
Experienced with managing all aspects of golf operations, from organizing events to coaching staff. Utilizes strong leadership and customer service skills to ensure smooth club functioning. Track record of implementing effective training programs and enhancing member engagement. Strong teaching ability with over 10 years of experience.
Overview
11
11
years of professional experience
Work History
Head Golf Professional
Windermere Valley Golf Course
11.2020 - 06.2023
- Hired, trained, and supervised staff to consistently meet performance goals and customer service standards.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Promoted a welcoming environment to attract new members, resulting in steady club growth.
- Planned, organized, and helped to run tournaments throughout the season.
- Consistently monitored budget and expenditures.
- Maintained detailed reports of daily, weekly and monthly operations.
- Enhanced member experience through personalized instruction and tailored golf programs.
- Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.
- Collaborated with owners and other industry leaders to ensure all safety measures met and exceeded during Covid.
Assistant Golf Professional
Windermere Valley Golf Course
03.2012 - 10.2020
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Hired, trained, and mentored back shop staff.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
- Collaborated with head golf professional on budget planning and financial reporting for optimal resource allocation.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Cultivated a welcoming atmosphere by organizing social events and fostering positive relationships among members.
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Conducted private lessons focusing on individual player development and improvement.
- Developed instructional programs for players at all skill levels, resulting in increased lesson bookings and client retention rates.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Helped create a valley wide junior golf program which incorporated pros from each course for 40 juniors spanning 8 weeks.
Education
Lethbridge Community College
Lethbridge, AlbertaSkills
- Customer Service
- Relationship building
- Team building and leadership
- Golf instruction
- Golf technology utilization
- Problem-solving
- Adaptability
Accomplishments
2013 Jock McKinnon Apprentice Professional of the Year
-Kootenay & Northern BC Zone
2018 Jack McLaughlin Junior Golf Leader of the Year
-Kootenay & Northern BC Zone
Languages
English
Native or Bilingual
Timeline
Head Golf Professional
Windermere Valley Golf Course
11.2020 - 06.2023
Assistant Golf Professional
Windermere Valley Golf Course
03.2012 - 10.2020
Lethbridge Community College
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