Michael Medina
Victorville,CA
Summary
Dynamic motorcycle technician with extensive experience at Twisted Development Racing, excelling in engine diagnostics and performance tuning. Proven track record in customer service and inventory management, enhancing operational efficiency. Adept at managing service orders and parts replacement, ensuring top-tier maintenance for high-performance motorcycles. Passionate about delivering exceptional results in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Motorcycle Technician and Service / Parts Manager
Twisted Development Racing
06.2023 - Current
- Performed motorcycle diagnostics, maintenance and repair.
- Engine rebuilding and performance tuning
- Scheduled day to day service repair orders
- Daily parts ordering and inventory
Motorcycle Race Technician
HEP / Twisted Tea Motorsports
10.2021 - 06.2023
- Performed race and practice day operations.
- Motorcycle technician for Shane McElrath, Dilan Schwartz, Brandon Hartranft, and Adam Enticknap.
- Maintained and repaired race and practice motorcycles.
- Performed team engine maintenance during race season schedule.
Parts Department Associate and Customer Service
Chaparral Motorsports
06.2011 - 10.2021
- Parts sales specialist
- Customer service and e-commerce specialist
- Inside sales for 20+ key dealership accounts
Inside Sales Representative
MTA Distributing
06.2018 - 06.2020
- Conducted outgoing sales calls for key motorcycle dealer accounts.
- Customer service and merchandising for motorcycle dealerships
- Conducted product demonstrations and presentations to educate motorcycle dealership team members.
- Analyzed sales numbers and strategies to increase motorcycle dealership profits.
Education
Certified Motorcycle Technician - Motorcycle Maintenance And Repair
Motorcycle Mechanics Institute
Phoenix, AZ10-2008
High School Diploma -
Arroyo High School
El Monte, CA06-1997
Skills
- Engine diagnostics
- Mechanical troubleshooting
- Customer service
- Service writing and managing
- Proficient in Partsmart and Lightspeed dealership programs
- Inventory management
- Parts replacement
- Preventative maintenance
Certification
- Certified Motorcycle Technician, Motorcycle Mechanic Institute
- YamaPro Bronze Certification - Yamaha
- K-Tech Technician - Kawasaki
- M1 Motorcycle Endorsement - California
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Motorcycle Technician and Service / Parts Manager
Twisted Development Racing
06.2023 - Current
Motorcycle Race Technician
HEP / Twisted Tea Motorsports
10.2021 - 06.2023
Inside Sales Representative
MTA Distributing
06.2018 - 06.2020
Parts Department Associate and Customer Service
Chaparral Motorsports
06.2011 - 10.2021
Certified Motorcycle Technician - Motorcycle Maintenance And Repair
Motorcycle Mechanics Institute
High School Diploma -
Arroyo High School
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