Michael Mcparlan
Lyndhurst,ON
Summary
Driven General Sales Manager with a proven track record at Seaway GM, adept in leadership and team building. Excelled in elevating sales and profitability through strategic coaching and effective sales presentations. Achieved consistent sales targets by fostering a high-performing team, enhancing customer satisfaction, and employing persuasive communication skills. Proactive General Sales Manager proficient in sales, service and business operations. Enthusiastic about driving business growth by leveraging 35 years of experience in the automotive industry.
Overview
14
14
years of professional experience
Work History
General Sales Manager
Seaway GM
03.2009 - 03.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
Education
Four Years of Criminology
Carleton University
Ottawa, ONSkills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Sales Leadership
- Sales Presentations
- Profitability improvement
Languages
English
Full Professional
Timeline
General Sales Manager
Seaway GM
03.2009 - 03.2023
Four Years of Criminology
Carleton University
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