Michael McKenzie

Coffee and food preparation, ordering product, daily banking, weekly operations reports

• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Streamlined sample production processes in the textile sector and conducted business at client locations.

• Supervised daily restaurant operations to ensure compliance with company standards and policies.
• Trained and mentored staff on customer service best practices and operational procedures.
• Managed inventory levels, optimizing stock to reduce waste and maintain product availability.
• Implemented quality control measures to enhance food safety and service efficiency.
• Analyzed sales reports to identify trends and inform strategic decision-making for promotions.
• Developed schedules to ensure adequate staffing during peak hours while minimizing labor costs.
• Coordinated with suppliers to negotiate pricing and maintain positive business relationships.
• Led team meetings focused on performance improvement and employee engagement initiatives.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.