Michael McGilvery

- Rebuilt and assembled solar trackers from the ground up, optimizing their performance and ensuring compliance with industry standards.

- Demonstrated strong troubleshooting skills by diagnosing and resolving issues with solar trackers on-site, minimizing downtime and maximizing energy production.

- Documented energy production metrics and performed maintenance on inverters, including the replacement of capacitors and communication equipment, to ensure reliability and safety.

- Managed operations of high and low voltage switchgear, safely opening and closing disconnects and replacing malfunctioning components.

- Conducted voltage and amperage testing, infrared thermography of electrical equipment, torque checks, and compiled comprehensive lists of equipment needing replacement.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Promoted a positive work environment through effective communication with colleagues and supervisors.