Michael Mazuryk
Airdrie,AB
Summary
Vigilant and highly skilled professional with a strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Well-organized organized in supervising teams and tracking customer services issues.
To seek and maintain full-time position that offers professional challenges utilizing interpretational skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on extra responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Dual Rate Table Games Supervisor
Ace Casino
Calgary, AB
09.2023 - 12.2024
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Performed paperwork required for monetary transactions.
- Trained, supervised and evaluated workers.
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
Dual Rate Table Games Supervisor
Pure Canadian Gaming
Edmonton, AB
01.2015 - 08.2023
- Oversaw area games to maintain security and compliance.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Trained, supervised and evaluated workers.
Education
Diploma -
Holy Trinity Catholic High School
Edmonton, ABCenter High
Edmonton, ABSkills
- Guest relations
- Table game operations
- Game rules
- Policy enforcement
- Training employees
- TDA Certified, Deal Us In Phase 1&2, AML, Pro serve
Timeline
Dual Rate Table Games Supervisor
Ace Casino
09.2023 - 12.2024
Dual Rate Table Games Supervisor
Pure Canadian Gaming
01.2015 - 08.2023
Diploma -
Holy Trinity Catholic High School
Center High